Honda Carland
Roswell, GA
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The service adviser was GREAT. Thank you! David Woods was concerned about me and my car. It’s a good feeling when you have a local car dealer you can trust. concerned about me and my car. It’s a good feeling when you have a local car dealer you can trust. More
Great Service I have been a customer of Honda Carland since 2003. I have been completely satisfied with my experiences and have never had a reason to go elsewhere. I have been a customer of Honda Carland since 2003. I have been completely satisfied with my experiences and have never had a reason to go elsewhere. More
Great Service Making an appointment for oil change service was quick and easy. It helped that I was given an email reminder beforehand that service was due. I love Making an appointment for oil change service was quick and easy. It helped that I was given an email reminder beforehand that service was due. I loved that they are open so early on Saturday mornings. More
Visited dealership for an oil change. Scheduled service appointment online beforehand. Employee was polite and helpful. Reasonable wait time (<1hour) and cost. Very pleased. Highly recommended. appointment online beforehand. Employee was polite and helpful. Reasonable wait time (<1hour) and cost. Very pleased. Highly recommended. More
It was easy to make an appointment online. Once I got there, I was welcomed warmly. There was popcorn and free Wi-Fi. Everyone was nice and professional. I’m very happy with my experience there. there, I was welcomed warmly. There was popcorn and free Wi-Fi. Everyone was nice and professional. I’m very happy with my experience there. More
Awesome honest service. Took my car in to have it looked over, they didnt try to sell me anything that was not needed and actually walked me through each issue with the mecha Took my car in to have it looked over, they didnt try to sell me anything that was not needed and actually walked me through each issue with the mechanic while it was still on the shop. Only got four tires and an alignment this time but felt very comfortable with returning to have more service. Prices are also very comparable to other non dealership shops. More
Excellent service by representative Connery Samms Connery Samms provides details and was knowledgeable of the service needed and provided. Some service reps can be pushy and try to sell you on servic Connery Samms provides details and was knowledgeable of the service needed and provided. Some service reps can be pushy and try to sell you on service that is not required/urgent. He described service that is needed, but not necessarily urgent to fix immediately. More
Honda Odyssey Oil Change, Cabin Filter, and Coolant Flush All work completed satisfactorily. Steve, the service rep, quite helpful. Only complaint is with the cabin air filter. The filter was replaced but All work completed satisfactorily. Steve, the service rep, quite helpful. Only complaint is with the cabin air filter. The filter was replaced but seemed to have been sprayed with some kind of scent, like Febreeze. I HATE Febreeze and I HATE the scent. I should have been asked if I wanted this smell in my car. I just have to wait for it to wear off but am very unhappy with it. More
Very professional and courteous staff. When making my appointment I stated my warranty repair issue. Upon arrival I was told they had ordered the suspected parts based on my problem and tha When making my appointment I stated my warranty repair issue. Upon arrival I was told they had ordered the suspected parts based on my problem and that they would make the repairs under warranty and change the oil, rotate the tires, replace the cabin air filter and take care of a recall issue. I was offered a loaner vehicle to use which I accepted for the day. The repairs were completed in a very reasonable period of time. Even though there was significant construction going on all around, the temporary service area was clean, neat and well organized. Thanks for a very good service experience. More