Honda Carland

Experienced Technicians and Service Advisors Several Repair facilities weren't able to figure out my vehicle's issue. Honda Carland's experts diagnosed and repaired my Accord and got me back on t Several Repair facilities weren't able to figure out my vehicle's issue. Honda Carland's experts diagnosed and repaired my Accord and got me back on the road the same day. I was pleased with the communication process and their work efficiency. More

They are always willing to assist with all my service needs. They are always professional when dealing with customers. I usually work with David Woods. Jason was just as good. needs. They are always professional when dealing with customers. I usually work with David Woods. Jason was just as good. More

The overall experience was good. We thought sales associate, Ronnie, was engaged, attentive and professional. I wish I thought the same with the manager, Sandy. He did not want to We thought sales associate, Ronnie, was engaged, attentive and professional. I wish I thought the same with the manager, Sandy. He did not want to engage in negotiating and his reluctance was disappointing. It was the sound Honda history that sold the vehicle. More

Atypical Issue - Required Follow-up I brought our Odyssey in for an oil change; found out when I got there it needed 100,000 mile service - should have gotten a head's up when I made the I brought our Odyssey in for an oil change; found out when I got there it needed 100,000 mile service - should have gotten a head's up when I made the appt., but we do all required maintenance so I went ahead with the maintenance. We had an issue with our radio that was producing a whine only when on XM and it was also cutting out. I brought it back and technicians determined that it was a combination of the XM receiver and the alternator. The Honda Carland technicians are the most professional and skilled technicians I have encountered at any dealership. Not only are they good at diagnosing issues but they're great at explaining issues to the customer. I appreciate the Service Manager willingness to take another look at the radio issues. So in the last three service maintenance visits, we have basically overhauled our Odyssey! We're just waiting for Honda Corporate to let go of the "hearse" design on the new Odyssey. Thanks again for the great repairs. We can actually tell that it has been serviced by the way it drives. More

While not happy wth having to replace push button start, we were treated well. Problem resolved when we replaced the starter. Work done quickly and as we were told it would be. John Peterson was very pro we were treated well. Problem resolved when we replaced the starter. Work done quickly and as we were told it would be. John Peterson was very professional. Very happy with service! More

The lady that assisted me was very nice and helpful. She made me feel like a valued customer. The wait was about average but I didn’t mind. made me feel like a valued customer. The wait was about average but I didn’t mind. More

C Samms is awesome. He cares about his clients and makes necessary arrangements for us to have our car serviced with no inconvenience. Thank you necessary arrangements for us to have our car serviced with no inconvenience. Thank you More

Very good and friendly service and they took my request and worked with care and provided me all options. Finally my car was received and so far it drives perfect and worked with care and provided me all options. Finally my car was received and so far it drives perfect More

Exerience was fine All 4 of my tires showed low pressure, i was concerned since this was purchased in May that there was an issue with the tire sensors. Jamie looked th All 4 of my tires showed low pressure, i was concerned since this was purchased in May that there was an issue with the tire sensors. Jamie looked things over, determine no issue, inflated tires and things now goo. More

I received great customer service from Victoria Malone. She made sure I was taken care of from start to finish.I will be back soon. She made sure I was taken care of from start to finish.I will be back soon. More