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Homer Skelton Ford of Millington

Millington, TN

4.6
265 Reviews

9030 US Highway 51 N

Millington, TN

38053

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265 Reviews of Homer Skelton Ford of Millington

January 13, 2014

Joey was extremely helpful, and he treated with respect. He listened to what I had to say, and then showed me exactly what I wanted. He helped me to get exactly what I wanted for my trade in, and I was ab More

by trandall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Christy, Joey Starkey
January 09, 2014

Mike is the guy for me, worked with me and went out of his way when I change my mind from a SUV to a sedan. We did two test drives and no pressure to buy either vehicle. More

by Lindy Coff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike West
January 09, 2014

Great experience, Mr. Wooten does a good job represent this dealership. The other people including customer service and the loan officer where great also. I would recommend the dealership to others. More

by shekitajohn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Payne, Curt Graham, Ron Wooten
January 08, 2014

Heather, Mike and Curt are all so friendly and they took excellent care of me from the very beginning. I began my purchase experience while I was in Afghanistan. The Homer Skelton Ford website was my first More

by wkimbroughcppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Williams, Curt Graham, Mike West
January 05, 2014

This is the second vehicle that I have purchased from Joey, Heather and Curt. The process was simple and painless. I will recommend them to others. Great customer focus. More

by James Sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Starkey, Heather Williams, Curt Graham, Joey Starkey
January 05, 2014

Ron Wooten was great as far as customer service and helping purchase our new vehicle. Also, we came back with our other new vehicle for service and Ron went out of his way to get me a loaner car while More

by marybrnrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wooten
December 31, 2013

I've tried for over 4 days to get a price on a used vehicle. At first they were very responsive. I believe when they found out I was going to pay cash for the vehicle, they stopped responding. Claim t More

by KellyGreen1994
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Becky Payne, Lindsey Lenagar, Richard Cramer
Feb 07, 2014 -

Homer Skelton Ford of Millington responded

This customer lives several hundred miles away from the dealership, and had made several offers that we just could not accept. He was on a vehicle that was too old to be financed, so I am not sure why he said we stopped responding after he said he was paying cash. The only day we didn't respond was on a Sunday when we were closed. We never told him the desk was "too busy to get him a price", we simply told him that they had to deal with customers that were serious and at the dealership at that time and we would get back with him as soon as possible. He stated if we could get to a specific price on this vehicle he would come pick it up the next weekend. Our managers agreed to do the deal, then the customer backed out of the deal again, and offered $1,000 less once again, which we just could not do. This customer was just not going to be happy no matter what we did to try and help him. After we told him we were already losing money to meet his last offer, and just couldn't lose more money, he wrote the bad review about us, however we sincerely tried to make him happy. We wish him the best of luck in finding his next vehicle.

December 28, 2013

Me and a friend were visiting in the Memphis area and on our way back to Kentucky. I had been thinking about a new pickup and had been doing some window shopping. We passed Homer Skelton Millington Ford a More

by jim1086
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Carroll, Curt Graham
December 26, 2013

I would recommend this dealership to everyone. I have purchased a lot of vehicles over the years and this experience was very pleasant. Alan was straight forward and got me the price I wanted. Go by and More

by talhump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McGee
December 21, 2013

The dealership worked with my wife & I and getting the car to fit my budget. We have also bought a Ford Fiesta from this dealership, & the experience was wonderful. Any visits to the service departmen More

by tcjhawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan McGee
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