Homer Skelton Ford
Olive Branch, MS
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Great service Earl took very good care of us.thank you! We were in and out in a timely manner. Service was excellent. We wil be back. Earl took very good care of us.thank you! We were in and out in a timely manner. Service was excellent. We wil be back. More
Service department was great Every thing was fast in service dept. was there early and it only took a couple hrs to service and rotate tires and installe the door panel. Every thing was fast in service dept. was there early and it only took a couple hrs to service and rotate tires and installe the door panel. More
The works First the service mgr welcomed me and got purpose of visit. Then the alignment was checked before sending vehicle back to service bays. A multipoint First the service mgr welcomed me and got purpose of visit. Then the alignment was checked before sending vehicle back to service bays. A multipoint inspection was conducted also, in addition to oil, filter change; plus all wheels bing rotated. Then a completed form with results of MP inspection, along with status and any recommendations for future visits if needed. Clean waiting area along with coffee maker and vending machines. Of course you can always go out in the lot; but beware temptation may take over. A satisfied Ford owner. More
Stranded My wife and I were on a road trip and had an electrical concern with our Lincoln Navigator while on our recent vacation. Not being from the area (or s My wife and I were on a road trip and had an electrical concern with our Lincoln Navigator while on our recent vacation. Not being from the area (or state) we had to make a decision to find a Ford/Lincoln Dealership to address the concern. We were fortunately able to get ourselves to Homer Skelton Ford under our own power. We were greeted by Ben Katz, professional service advisor at the dealership. Mr Katz was knowledgeable and helpful. He expedited the repairs to our vehicle and got us back on the road within a few hours. This kind of professionalism is the reason I have been a Ford service customer for decades. Thanks to the technical staff and service department for the outstanding job. More
Bringing car in for maintenance Our service writer was a very attentive person. Answered all questions & took care of us in such a friendly way. A very nice man.the way a customer sh Our service writer was a very attentive person. Answered all questions & took care of us in such a friendly way. A very nice man.the way a customer should be treated. More
1st car here and surely won’t be my last! Everyone here was helpful and very polite! I purchased my very 1st car here and it won’t be last! They worked with me and made sure I was taken care o Everyone here was helpful and very polite! I purchased my very 1st car here and it won’t be last! They worked with me and made sure I was taken care of before I left off the loft! Thank you guys so much! More
Got an oil change I only got an oil change. I got there early in the morning and was out in less than an hour! Matt, the service rep was friendly and helpful with a pro I only got an oil change. I got there early in the morning and was out in less than an hour! Matt, the service rep was friendly and helpful with a problem I had. He pulled it up on the computer and we discussed solutions. More
DOWN HOME EXCELLENT My husband and I were looking at trucks. We found a truck my husband loved. The sales person treated us like family. He was knowledgeable. He was the My husband and I were looking at trucks. We found a truck my husband loved. The sales person treated us like family. He was knowledgeable. He was the nicest young man you will meet, He gave us space to make decisions when we wanted to talk alone. I would highly recommend this dealership to anyone looking for a vehicle, B J Brown was wonderful. More
Oil Change The experience at Homer Skelton Ford is great, Earl Carlton is a great service advisor he handle everything that needed to be handle on my vehicle, h The experience at Homer Skelton Ford is great, Earl Carlton is a great service advisor he handle everything that needed to be handle on my vehicle, he ask many question about my vehicle to make sure that he was running correctly. Thanks Mr. Carlton More
Routine Service and added Repairs The service staff changed the oil, checked my concerns and found the problem and made the necessary repair. They advised me that the truck had a l The service staff changed the oil, checked my concerns and found the problem and made the necessary repair. They advised me that the truck had a leaking pinion seal. The service advisor called to let me know what the repair cost would be and I had the seal replaced. On my next visit I will have the front brake pads replaced because of wear and I do not want the pads to wear thin enough to have metal to metal contact. More