Homer Skelton Ford

The Best The Saleman didn’t rush me. I did what I asked him to do. He didn’t rush. The finance manager and salesman Mr Bo Bo makes a great team. The Saleman didn’t rush me. I did what I asked him to do. He didn’t rush. The finance manager and salesman Mr Bo Bo makes a great team. More

Great Very helpful. Attentive listened to what I needed. Wanted to do whatever it took to earn business. Will plan on purchasi g from them again Very helpful. Attentive listened to what I needed. Wanted to do whatever it took to earn business. Will plan on purchasi g from them again More

Awesome experience!! Kevin was a pleasure to work with. He was very knowledgeable with the credit process and was honest on where the terms could and did land. I will be u Kevin was a pleasure to work with. He was very knowledgeable with the credit process and was honest on where the terms could and did land. I will be using Kevin for future car purchases!! Kevin helped me find the best vehicle for my needs. While I was not sure that I can arrive at where I wanted, he reassured me and the rest of the process was simple and went very smooth.. Out of all of my car buying experiences this one was AWESOME!!! I appreciate the staff's level of attentiveness and even while wait passersby spoke and asked if I had been assisted. This was by far the best car buying experience I have had!!!!. More

Effortless The entire staff at Homer Skelton Ford were courteous, friendly and made it easy to do business. I will most definitely refer all my family and friend The entire staff at Homer Skelton Ford were courteous, friendly and made it easy to do business. I will most definitely refer all my family and friends. More

Easy and stress free Bri was so helpful and never pushy. She got to know us and what we needed. She even answered some things after hours. I would definitely recommend her Bri was so helpful and never pushy. She got to know us and what we needed. She even answered some things after hours. I would definitely recommend her to anyone else. If she is still there when I get my next car, she will be the only one I will deal with. Thank you so much for a good experience.. She was very knowledgeable about what we were looking at. I knew what I wanted and she was able to give me any information that I needed about the vehicle.. Very easy and knowledgeable. Never stressful at all.. More

Professional Austin made us feel comfortable and at ease. We knew what we wanted and he was able to expedite the process for us.. We were between 2 different color Austin made us feel comfortable and at ease. We knew what we wanted and he was able to expedite the process for us.. We were between 2 different colors and he was able to help us decide at our own pace.. The entire staff was very friendly. From the initial internet sales to the used car manager and the finance guy. In combination with Austin, it was a truly professional experience.. More

GREAT! This is the first time I used Homer Skelton's service center. I took my 2016 Mustang in for an air conditioner blowing hot air. I needed my brakes c This is the first time I used Homer Skelton's service center. I took my 2016 Mustang in for an air conditioner blowing hot air. I needed my brakes checked as well. They discovered suspension issues and an evaporator core that needed replacement. The car was fixed in a timely manner, and there was a NOTICEABLE difference in driving it. Mr. Jeff Sarbeck gave great communication, the issue was fixed under warranty along with my routine oil change/tire rotation. I would definitely leave my car in their care again in the future! Great experience! More

Easy to work with Accommodating, great communicator, super friendly. We had the vehicle picked out before arriving at the dealership. It had just arrived on the lot an Accommodating, great communicator, super friendly. We had the vehicle picked out before arriving at the dealership. It had just arrived on the lot and had not yet been serviced or cleaned up. BJ wasted no time in getting it ready for us to drive off of the lot and he communicated with us at every step of the process. Easy and accommodating.. More

Disappointed After Frustration I called on January 21st to schedule a recall repair on my 2012 Ford Fusion. The recalls were for the power steering and the air bag. I carried i I called on January 21st to schedule a recall repair on my 2012 Ford Fusion. The recalls were for the power steering and the air bag. I carried it in on Thursday, January 24th around 4:15, expecting to have it completed and able to be driven home on January 25th. I explained the errors my care was showing (power steering assist fault) and inquired if they would have the part in case it could not be reprogrammed. After hearing nothing all day about my car, I called around 4:00 to see if it would be ready. I was told the person would check and get back with me. I got back with them around 5:00 to find out it would not be ready, that a part had to be ordered and the part would not come in until the following Monday.. I expressed how that this was not okay and that I needed my car over the weekend and would they provide me with a loaner or rental. I was told they would call me back. They did and said to wait for Enterprise to call me. They had requested rental for 4 days. Enterprise called. My son and I headed to get me the rental but I got a call on the way that Ford would only pay for 1 day. That would do me no good and I should not pay for their neglecting to have the part when they knew ahead of time that I was coming for the repair. I was very angry and went home and called the recall phone number and talked with Eddie in the Philippians. I got a case number and a promise to be contacted in a week but still no car for while I didn't have mine. Then I called the dealership and talked to Albert who was going to do something but no results. Then the next day I talked to Mr. Simmerman who finally got me a rental on Saturday morning, which I did appreciate. I got my car back on Monday but they had scuffed my door panel and failed to call me and tell me about it. In fact, they had put it on my bill. They did take it off my bill. After emailing my complaint to the dealership, a girl called to talk to me. I am unsure why. She apologized for what happened. More

Good experience with good people Homer Skelton is a very good place to purchase any vehicle. Their staff takes care of you and tries to take care of all your needs. Friendly fair and Homer Skelton is a very good place to purchase any vehicle. Their staff takes care of you and tries to take care of all your needs. Friendly fair and very professional. More