Homer Skelton Ford

Pleasant experience! All of the staff that I encountered were very courteous, helpful, and effecient. Homer Skelton makes the car buying experience easy and pleasant, and All of the staff that I encountered were very courteous, helpful, and effecient. Homer Skelton makes the car buying experience easy and pleasant, and without wasting time haggling over prices! More

Great love it They was good with my family and I.They took the time with me bringing me some waters.They knew what I want and the price They was good with my family and I.They took the time with me bringing me some waters.They knew what I want and the price More

AWFUL experience Let me preface this review by saying working with Aubrey and Eric Cash was an excellent experience. My experience with Homer Skelton as a whole though Let me preface this review by saying working with Aubrey and Eric Cash was an excellent experience. My experience with Homer Skelton as a whole though, specifically Roland Boughton, the finance guy we worked with, was AWFUL. My family has purchased two vehicles now with Homer Skelton and we will never do that again. They apparently gave me $1K more in rebates when I signed the paperwork for my vehicle and waited over a week to contact me about THEIR mistake saying if I wanted to finance through Ford, it'd be an extra $1K I'd have to pay. If I realized I'd paid too much for my vehicle, they would've laughed in my face but because THEY made the issue, I was expected to pay for their mistake. The rebate issue isn't even my biggest complaint. Roland was EXTREMELY rude and condescending throughout the entire process, pointing fingers at the woman that put the numbers in even though HE was the manager in charge of looking over the numbers and helping me sign on the dotted line. Furthermore, when I told him yesterday how I didn't appreciate him talking down to me on the phone the day prior, he said he was just yelling at me because I got upset with him first. When we finished signing the paperwork AGAIN at his desk yesterday, he couldn't even be bothered to stand up and shake our hand or apologize for the inconvenience. The lack of customer service I've experienced from Homer Skelton is insane and I will never recommend this dealership again. Severely disappointed and thankful I ended up financing with Orion instead of directly with Ford. More

Service Great service. JD Tackett is very professional and helpful!! They did a really nice job on working on my F150. Always willing to make sure work done i Great service. JD Tackett is very professional and helpful!! They did a really nice job on working on my F150. Always willing to make sure work done in a timely manner and at a reasonable cost. More

Excellent I have purchased new cars every three years, this by far has been the easiest. All employees were extremely helpful, with all answers. Thanks for ma I have purchased new cars every three years, this by far has been the easiest. All employees were extremely helpful, with all answers. Thanks for marking my visit a pleasure. I will come back in the future. More

Excellent, professional, knowledgeable, very helpful The whole experience was excellent, friendly, professional, courteous and everyone did their very best to meet our needs and put us in the perfect veh The whole experience was excellent, friendly, professional, courteous and everyone did their very best to meet our needs and put us in the perfect vehicle More

Good Service I had a last minute oil change. They were able to fit me in @4:45. I would love to see more specials on tune ups and transparent pricing. I had a last minute oil change. They were able to fit me in @4:45. I would love to see more specials on tune ups and transparent pricing. More

Great experience Daniel was all smiles and "customer first" attitude from the moment he introduced himself. Daniel was patient and helpful while I worked through what Daniel was all smiles and "customer first" attitude from the moment he introduced himself. Daniel was patient and helpful while I worked through what I was looking for in a truck. He was always willing to go the extra mile to make sure I got what I was looking for. Everything was exceptional from start to finish. More

Oil change In and out with no problems! Refreshments were waiting on me. I am very pleased with the overall services with Ford Motor Company. Thanks Ford! In and out with no problems! Refreshments were waiting on me. I am very pleased with the overall services with Ford Motor Company. Thanks Ford! More

Great service If you are like me, you are a bit careful where you get your car worked on. I switched to homer Skelton ford for all my car service needs several year If you are like me, you are a bit careful where you get your car worked on. I switched to homer Skelton ford for all my car service needs several years ago, and have no regrets. They service all makes. These guys rock! You aren't just a number to them. They get the job done right, the first time. Top that off with great sales and rebates.... And we are done here. See you there. More