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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews
Call Service Center (414) 436-5544

485 Reviews of Holz Motors - Service Center

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January 30, 2024

The service was fine, I just think that one and a half hours is too long to change the oil. And rotate the tires is too long! More

by brunetteharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Holz Motors responded

Harry, we appreciate you sharing the feedback regarding your recent visit to our service department. We try our hardest to get our customers in and out as quickly as possible, but we are currently shorthanded. Holz Motors also has a 45 minute guarantee or your next one if free. Please reach out to us if you would like to discuss this further, - The Holz Motors Team

January 29, 2024

The service staff is friendly,helpful , and knowledgable. The sales staff is accommodating and takes time to make sure all questions are answered. More

by lugnutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Holz Motors responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! - The Holz Motors Team

January 29, 2024

I was very pleased with the service from the dealership and the communication that was given. More

by steven.woodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Holz Motors responded

Steven, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Holz Motors. If there is anything more that we can do, please come back and see us again. Take care! - The Holz Motors Team

January 29, 2024

very good work. Mike was a pleasure to work with. work was done right the first time. More

by kahlejkahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mike
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Feb 01, 2024 -

Holz Motors responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Holz Motors Team

January 27, 2024

Service Department has awesome Customer Service. Took the time to work with me and explain what will be done to assist with my questions. Always the most respect to help out. More

by dmanderson_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
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Jan 30, 2024 -

Holz Motors responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! - The Holz Motors Team

January 27, 2024

I've always had good service at Holz. Your reps are very informative and communicate well! Thank you! More

by gsurges
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin, Mike K. Each 5 star!
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Jan 30, 2024 -

Holz Motors responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - The Holz Motors Team

January 26, 2024

I have been working in customer service for years. I have watched how different businesses in different areas do their j9b and follow up after the service, Holz Motors is spot on in all facets More

by MKITCH53110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Holz Motors responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Holz Motors Team

January 26, 2024

Jason Butler is on the ball. We have been using HOLZ since 1986. They always make it right. More

by rmoon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason butler
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Jan 29, 2024 -

Holz Motors responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Jason and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! - The Holz Motors Team

January 25, 2024

Holz service does an excellent job at servicing my 2013 Chevrolet Malibu. The service personnel are professional and courteous. More

by johnkolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
Report | Print
Jan 26, 2024 -

Holz Motors responded

We appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Holz Motors Team

January 25, 2024

Great Service! I wouldn’t go anywhere else. Justin is very knowledgeable. We trust him with all of our vehicles. More

by jfliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny F
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Jan 26, 2024 -

Holz Motors responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Justin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - The Holz Motors Team

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