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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews
Call Service Center (414) 436-5544

485 Reviews of Holz Motors - Service Center

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February 07, 2024

We come to Holz for service because they do complete and outstanding work. Chris did his best to keep us updated as the work progressed and was sensitive to the final cost for us. We appreciate that. More

by phedden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Holz Motors responded

Thank you so much for your review! Happy customers are our goal and our mission at Holz Motors, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. - The Holz Motors Team

February 06, 2024

I have had my vehicles serviced a Holz for years. My experience has always been positive. The service staff is courteous and professional. More

by marsolek_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holz Motors responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - The Holz Motors Team

February 06, 2024

Work performed is always top-notch. What more needs to be said about the service? More

by thehoppes1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holz Motors responded

Thank you for putting your trust in Holz Motors! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - The Holz Motors Team

February 05, 2024

I had an appointment for an oil change and I had to wait 1 hour 20 minutes. Ridicules! An oil change with an appointment should be 30 minutes tops! I'm done with Holz Jack Lyman More

by jlyman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Holz Motors responded

I hope you are having a great day. I see that we did not live up to our 45 minute or less guarantee on your recent oil change. I apologize for the inconvenience. We promise that we will get your oil change or oil change and tire rotation performed in 45 minutes or less or your next one is free. My staff should have given you a card for your next oil change to be complimentary. I would like to verify that our staff gave you that card? If they did not, I would like to send you a card for a complimentary lube, oil, and filter change for your inconvenience. If you could please verify your mailing address I would be happy to send that card to you. I want to thank you for your time and continued loyalty to Holz Chevrolet; we truly appreciate your business. Take care and have a great day!

February 05, 2024

Friendly staff, all work done as promised and timely. Clean facility. Explained everything being done. More

by val.hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Drzadinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holz Motors responded

Val, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. - The Holz Motors Team

February 05, 2024

I had an oil change and the fuel injector cleaned. I was happy with the results. More

by jdibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Holz Motors responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. - The Holz Motors Team

February 04, 2024

Great service. Got my car in on short notice took care of it quickly. Will keep going back. More

by dolsen1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Holz Motors responded

Thank you for the review. We appreciate you taking the time to write about your experience. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle! Take care! - The Holz Motors Team

February 03, 2024

They did a Great job with checking out the Car. I was happy with the Service. More

by menningsandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Schmidbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Holz Motors responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Holz Motors Team

February 02, 2024

Friendly technician and service was quicker than expected. Service was done thoroughly and accurately. Waiting area was clean and coffee was hot. Thank you. More

by RWALTERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Holz Motors responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! - The Holz Motors Team

February 02, 2024

Justin has always treated me extremely well. My last visit was a little frustrating because when the truck came down off the lift it took more than 50 minutes to get the keys. I had been there s More

by RYAN@FRJRPROPERTIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Holz Motors responded

Thanks for your great review, Ryan. We do appreciate your patience for the extended wait that you encountered, and we will pass this feedback to our team so we can ensure this does not happen again. We strive to provide excellent customer service, and we're glad that Justin has provided great service for you. Please let us know if there's anything else we can do for you. - The Holz Motors Team

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