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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews

485 Reviews of Holz Motors - Service Center

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March 06, 2024

I initially had to stand by my truck for 15 minutes before anyone acknowledged me More

by MikeKnecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

Mike I am very sorry for the issues you encountered during your most recent visit. I watched the video and you did have to wait 7 minutes which is far too long. I apologize for our missteps. I assure you I have addressed it with them so we may fix these issues going forward. I thank you for bringing this to our attention. We hope you will give us another chance to prove ourselves to you. Have a great day. Kevin Drury - Service Director

March 06, 2024

Always great service, welcoming people, attractive atmosphere. Service took a reasonable time. Been a customer for + 30 years. More

by dennis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Holz Motors responded

Dennis, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - The Holz Motors Team

March 06, 2024

Everyone was professional and courteous. I usually give 5 stars. This time the vehicle was completed but it sat outside for over 20 minutes before the paperwork was delivered to the cashier. More

by mchartier1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Holz Motors responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. - The Holz Motors Team

March 06, 2024

Every thing went well just took a little longer than. Anticipated! My car looks beautiful More

by tkarbouski1
Recommend Dealer
Yes
Employees Worked With
Todd Brennan
March 05, 2024

Everything went well, Happy my problem taken care of in a very profe ssional manner... More

by NASKROBIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

We are so glad we could take care of all of your needs at Holz Motors. Thank you for giving this feedback; we will be sure to share it with the team! - The Holz Motors Team

March 05, 2024

It was done fast and everyone was nice. The only thing that I did not like is that there was used plastic gloves in my cup holder. More

by hollyschues
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Holz Motors responded

Holly I am very sorry for the missteps of our techs. I assure you I will address this with my staff so we may fix these errors going forward. If there is anything I can do to rectify the situation please feel free to contact me at any time. Sincerely, Kevin Drury - Service Director

March 05, 2024

Great service wish your allow me to skip this writing review and continue on with this survey. More

by kyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

Kyles, thank you for taking the time to share your feedback. Each employee is a valued member of the Holz Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - The Holz Motors Team

March 04, 2024

I look forward to my annual maintenance being done at Holz. My questions are answered, basic maintenance is always done in a timely manner. All employees are friendly and helpful. More

by regandjean
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

Regan, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Holz Motors for your vehicle needs. - The Holz Motors Team

March 04, 2024

Good service Just disappointed that I had to wait 2 months for a part. Not a fault of dealership. More

by ultratannails
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Holz Motors Team

March 04, 2024

Everything went well. The sales person was very knowledgeable . i’m very happy that I finally got my Z06. More

by fdentice
Service Time
Recommend Dealer
Yes
Employees Worked With
Duane Drzadinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Holz Motors responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Holz Motors Team

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