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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews

485 Reviews of Holz Motors - Service Center

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March 18, 2024

Everything was fine though it took longer than I expected This was the second time I had brought the car in for the same problem More

by mp0006
Recommend Dealer
Yes
Employees Worked With
Chris
March 16, 2024

The dealership responded and did a great job communicating back to me. Good morning. This review is about entering in the wrong email address and sending documents to the wrong person with More

by scottweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No employees to list please look into it
Mar 21, 2024 -

Holz Motors responded

We appreciate you for letting others know about your experience, Scott! We are glad to hear we could make things right. If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Holz Motors Team

March 16, 2024

Mike was very informative and upfront about the truck part being on back order. Mike kept me updated on the status of my truck and he got me a loaner vehicle to ease the process. More

by ryan.3308
Recommend Dealer
Yes
Employees Worked With
Mike (service department-assistant manager)
Mar 18, 2024 -

Holz Motors responded

Ryan, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! - The Holz Motors Team

March 16, 2024

Fairly uneventful. Just came in for an oil change and all went well. Good night. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polzin
Mar 18, 2024 -

Holz Motors responded

Thanks for giving us the opportunity to service your vehicle, Bob. We are happy to hear that everything went well for you. We will pass your feedback along to the team! - The Holz Motors Team

March 16, 2024

Very efficient and polite in waiting on me. Did what I asked them to. Did take a while. More

by pjzainer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Holz Motors responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Holz Motors Team

March 16, 2024

Outstandingly quick service with thorough explanations Service tech recommended a few additional services but was not pushy.overall experience was extremely positive More

by TBOYD10
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 19, 2024 -

Holz Motors responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - The Holz Motors Team

March 16, 2024

Was told lube ,oil and filter and rotate was a package . . I presented free oil change card from finance manager , then was told rotate was extra $28 .. not included .. deceiving way of trying to sell work More

by JIMMARNDT
Recommend Dealer
No
Employees Worked With
Jason Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Butler
Mar 19, 2024 -

Holz Motors responded

We are concerned to hear about the poor experience you had with us. We are committed to improving our services, and your insights will be invaluable in helping us make any necessary changes. We hope you will give us another chance to make it right and provide you with a much better experience. If there's anything specific you would like to discuss or if you have any further feedback, please don't hesitate to reach out to us directly. - The Holz Motors Team

March 15, 2024

Great to deal with Nothing to complain about. Was in and out No no no More

by bschuenke2010
Recommend Dealer
Yes
Employees Worked With
Chris
March 15, 2024

very polite and knowledgably efficient thorough. like to have him everytime. 15 words not needed More

by lilshortywells
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Holz Motors responded

Thank you for this amazing review! We really appreciate your business. - The Holz Motors Team

March 15, 2024

Excellent service and customer service. Work is complete within a timely manner. facilities are always clean. More

by jgraese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Holz Motors responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Holz Motors again! - The Holz Motors Team

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