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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews

485 Reviews of Holz Motors - Service Center

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April 24, 2024

Great service and support. Just stopped in and was provided service with out an appointment. Shawn helped me and made sure I was treated with service quickly. Work was done per More

by gagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Holz Motors responded

Thanks for your outstanding review! We're very happy to hear that Shawn was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Holz Motors Team

April 24, 2024

Always treated very well by the service people. Explain in detail what will be done and am happy with their work. More

by Cameracare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Holz Motors responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Holz Motors Team

April 24, 2024

Never big issues. Hope I don’t speak too soon. Never an issue until you have one. That’s what talks More

by frenchchef50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Holz Motors responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. - The Holz Motors Team

April 23, 2024

Scott was cordial and helpful. Oil change and multi-point inspection was done a timely manner. I like Holz’s new coffee machine. I always appreciate the opportunity to wash my v More

by plweber
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Holz Motors responded

We are glad to hear you enjoyed your recent visit to our service department. At Holz Motors we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! - The Holz Motors Team

April 21, 2024

Shawn has great professionalism and explained to me all that needed fixed on my car. Very great service.. More

by Jloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Holz Motors responded

We appreciate your kind words. We are glad that Shawn could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. - The Holz Motors Team

April 20, 2024

Feels like you guys are overcharging for everything, connection a lightbulb cable was 250 of manual labor, feels excessive. More

by notprovided
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Polzin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Holz Motors responded

Hello "notprovided", We understand your concern. That is why we secret shop our competition several times a year to make sure we are a good value to all our customers. The latest survey was performed only a week ago and our results will be live on our website in the next couple of days. If there are any questions or concerns I can answer please feel free to contact me at any time. Sincerely, Kevin Drury-Service Director.

April 20, 2024

I dropped the car off at 730 am, I had to call him at 230 pm to find out the status. Then he tells me it's going to cost more, and obtw, the parts won't be in until tomorrow. I had to take a day off from wor More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Holz Motors responded

Vern I hope you are having a great day. I want to apologize personally for the service you received. There is no excuse for my staff not to communicate with you the status of the vehicle. I assure you I will address your issues with your visit and get back to you ASAP. If there is anything you need in the meantime, please do not hesitate to reach out to me. I thank you very much for your time. Have a great weekend!

April 20, 2024

Very good service appointed coordinated through Chris Martin. Very efficient, courteous & effective. Pleased with the appointment. More

by Wolfchap@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Holz Motors responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Chris and Holz Motors. If there is anything more that we can do, please come back and see us again. Take care! - The Holz Motors Team

April 19, 2024

They took care of my car issues within hours. Mike and Kevin were great. Appreciated the shuttle service. More

by gcputnam803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Apr 22, 2024 -

Holz Motors responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! - The Holz Motors Team

April 19, 2024

Very efficient. Work done fairly quick. Friendly and informative about my car care and upcoming needs. More

by kainz.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Holz Motors responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Susan. - The Holz Motors Team

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