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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews
Call Service Center (414) 436-5544

485 Reviews of Holz Motors - Service Center

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May 09, 2024

Overall a great service experience, meeting expectations, completed in a timely manner at a fair price. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Holz Motors responded

Thank you for the great review of your service experience with us at Holz Motors. We're thrilled to hear that we met your expectations with timely service at a fair price. We appreciate your feedback and look forward to serving you again in the future. - The Holz Motors Team

May 09, 2024

The service writer was very helpful and the device area is clean. It was also complete in a timely manner. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Holz Motors responded

Thank you for sharing your positive experience at Holz Motors! We are thrilled to hear that our service writer was helpful, and you found our service area clean and efficient. We strive to provide timely and excellent service to all our customers. We look forward to serving you again in the future. Drive safely! - The Holz Motors Team

May 09, 2024

The work is always good. Raising the oil change prices by $15.00 stinks. Goodbye. More

by DAILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Holz Motors responded

Thank you for sharing your feedback. We appreciate your support over the years. If you'd like to discuss your concerns further, please feel free to reach out to us directly. We value your business and hope to have the opportunity to address any issues you have. - The Holz Motors Team

May 13, 2024 -

Holz Motors responded

Daily We appreciate it your high rating but I did want to cover the area of your concern. Our oil changes have not gone up $15.00. Our oil changes have only gone up $5.00 versus the same time last year. We also shop our competition and our oil change and tire rotation package is cheaper than all 15 of the competitors we shopped oil change only prices. All this information will be on our website in the next 2-3 days if you would like to see for your self at www.holzmotors.com. If there is anything further I can do please do not hesitate to contact me at any time. Kevin Drury - Service Director

May 08, 2024

Easy to schedule my appointment from the app on my phone. And I received reminders and instructions. Employees were very efficient and friendly. And Scott was helpful and pleasant and my oil change was done More

by jeatab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Holz Motors responded

Thank you for your kind words. We are thrilled to hear about your positive experience at Holz Motors. We're glad scheduling through the app was convenient for you, and we're delighted to hear that our team provided efficient and friendly service. Scott will be pleased to know he was able to help make your visit pleasant. We appreciate your feedback and look forward to assisting you again in the future. Safe travels! - The Holz Motors Team

May 08, 2024

After my oil change I am now leaking oil all over my driveway so I have to take it back in. Went for brake light bulbs to be changed, lights still didn't work at home. They never checked them before gi More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Holz Motors responded

Thank you for alerting us to these issues and allowing us to get this corrected. We make no excuse; this is something we should have discovered on your visit here. Please accept our apologies, and we look forward to seeing you in the future.

May 08, 2024

He was a very nice guy. Made sure I knew that was going on. That is way I come there. More

by DorenPerdue1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Holz Motors responded

Thank you for providing this amazing feedback, Doren! Our team appreciates your comments and we hope that you will visit us again soon! - The Holz Motors Team

May 08, 2024

Very efficient and easy to work with. I especially appreciate that Jason took the time to review the work completed and the related charges. More

by markkadunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Holz Motors responded

Thank you, Mark, for sharing your positive experience with us at Holz Motors. We're thrilled to hear that Jason provided efficient service and took the time to review the work completed and charges with you. We strive to provide excellent customer service, and we're glad to have met your expectations. If you ever need anything in the future, feel free to reach out to us. Thank you for choosing Holz Motors! - The Holz Motors Team

May 07, 2024

Fast and Friendly Service. They take great car in the service your getting for your car . More

by Sassyspoiledmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Holz Motors responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! - The Holz Motors Team

May 07, 2024

I always receive great service from you. My appointments are always done in a timely manner with great customer service. More

by crste31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Holz Motors responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Holz Motors for your vehicle needs. - The Holz Motors Team

May 09, 2024 -

crste31 responded

Thank you for your great service.

May 06, 2024

Holz motors provides excellent quality and service, they completed the job as per the estimated time frame. More

by deb.coonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Holz Motors responded

Thank you so much for your review, Deb! Happy customers are our goal and our mission at Holz Motors, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. - The Holz Motors Team

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