Holz Motors - Service Center

So, when I called to set up my appointment for my truck, it was agreed upon that I would drop my truck off before 3 pm on 10/22/2024, but depending on what work was needed, I could leave it for the day on 1 it was agreed upon that I would drop my truck off before 3 pm on 10/22/2024, but depending on what work was needed, I could leave it for the day on 10/23/2024. When I came in to drop off my vehicle, I had another unfortunate encounter with Chris Martin, as I have in the past. (I had hoped the previous encounters were one off’s). When trying to get checked in, Chris talked over me while I was trying to explain what I had agreed upon when scheduling my appointment, as he said my appointment was for 10/23/2024. I eventually told him he was cutting me off and would not let me speak, but his rude behavior continued. As it was evident he did not want to hear anything I had to say, I decided to leave. I have dealt with Chris in other encounters, and this seems to be his norm: he is rude, doesn’t allow others to speak, and gives unnecessary explanations with a condescending or patronizing tone. I chose Holz because the first advisor I worked with was fantastic (I believe it was with Shawn). Plus, it is close enough that I can walk home after I dropped off my vehicle, but since then, most encounters have been with Chris; I will choose another non-Holz location as it appears Chris’s behavior is allowed as I find it hard to believe his peers do not his encounters with patrons. More

Very professional on time for the appointment. .Seemed to want to accommodate all my concerns. .Seemed to want to accommodate all my concerns. More

Everyone is professional, knowledgeable, helpful, listens to you, and genuinely cares about you. They want to provide the best service. to you, and genuinely cares about you. They want to provide the best service. More

I had a fast check in and they periodically updated me on the status of my vehicle till it was completed. I always get good service at Holz. the status of my vehicle till it was completed. I always get good service at Holz. More

Dealership is good, service guy, Shawn Christian was a horrible service worker , he was rude, lazy and arrogant horrible service worker , he was rude, lazy and arrogant More

Jason Butler was very friendly and all the work was done very quickly. Thank you. very quickly. Thank you. More

Great experience, Jason was very friendly and helpful. Top notch service, accommodating waiting run. The facility was very well kept. Pleasure all around. Top notch service, accommodating waiting run. The facility was very well kept. Pleasure all around. More

Upfront with what needs to be done, great quality work. No hassles, couldn't ask for a better place to take your car. No hassles, couldn't ask for a better place to take your car. More

High quality service department. Excellent working with Jason Butler. What more can I say? Top-notch. Excellent working with Jason Butler. What more can I say? Top-notch. More

Great service was able to charge with my pts and get 7. 50 off the service . Oil change was fast. 50 off the service . Oil change was fast. More