Holmgren Subaru
North Franklin, CT
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Frank, Jason, and the team were helpful and a pleasure to work with as I traded in my '11 Outback for a '24 Crosstrek. I'm loving my new car! work with as I traded in my '11 Outback for a '24 Crosstrek. I'm loving my new car! More
I am very pleased with the treatment I receive when I go for my car to be serviced. They answer any questions I may have. Three cars were purchased at holmgren for my car to be serviced. They answer any questions I may have. Three cars were purchased at holmgren More
Always such a pleasure to visit Holmgren Subaru! I was greeted immediately with a smile and Esmeralda took my keys and information and invited me to the waiting area. As it turned out, my car nee I was greeted immediately with a smile and Esmeralda took my keys and information and invited me to the waiting area. As it turned out, my car needed a few other items replaced. Esmeralda brought me the actual filters from my car so that I could decide, first hand, whether or not to replace them (which I asked them to do), and also she informed me that my rear brakes were in need of replacement and was able to give me the measurements on them! Great job Esmeralda! More
Quick efficient service, no appointment necessary. Staff is pleasant, informative and welcoming. Clean and comfortable waiting area with never and snacks. Staff is pleasant, informative and welcoming. Clean and comfortable waiting area with never and snacks. More
When making my decision to purchase a new vehicle I value not only the car make and model, but also the ongoing support of the dealership for future maintenance and repair. Holmgren Subaru proudly embraces not only the car make and model, but also the ongoing support of the dealership for future maintenance and repair. Holmgren Subaru proudly embraces outstanding customer service and exemplary professionalism! Their express service process is fine-tuned to the most common needs for automobile maintenance. I'm glad to be a part of their community of customers. More
Originally, I made my appt. to have my transmission fluid changed at 8 AM on 4/13/23! In addition to my aforementioned service, Kristen and team performed an overall "Complete C to have my transmission fluid changed at 8 AM on 4/13/23! In addition to my aforementioned service, Kristen and team performed an overall "Complete Complimentary Vehicle Walk Around & Multi Point Inspection" of my vehicle, and detected other concerns that was brought to my attention while waiting in the ultra-clean Customer Waiting Area! This is when Holmgren Subaru Customer Service Rep Jake came to discuss what was found during the aforementioned Walk Around Inspection, which I agreed to have repaired! Since the repair would take longer than initially expected, Jake asked me if I would like to use a customer service vehicle to return to my home address, or would I prefer to be driven home and picked-up at home once my vehicle was ready? I chose the latter, and Customer Service Rep named "Joe" took me home and returned later that afternoon to pay for my outstanding service and drive home in my 2013 Subaru that now drives like its brand new again too! Note: Mr. Joe drove very safe, and he was very pleasant and courteous too! Also, shortly after I originally arrived at 7:45 AM to have my transmission fluid changed, the Cookie Monster dropped some Cookies off at Holmgren's Sales Counter where Mr. Kristopher greeted the Cookie Monster! Then when I initially went into the Customer Service Counter where I signed in with Mr. Mike and dropped off a treat from the Cookie Monster, is when Mr. Kristopher appeared with a Holmgren Subaru Coffee Mug and a Holmgren Key Chain Ring Gift for the Cookie Monster! 😊 PS: If all goes well, according to my Holmgren Oil Sticker, I'll be back (with the cookie Monster) in Oct! Until then, keep up the fantastic work and please drive safe too! 👍😊👍 More
I have been purchasing cars from this dealership for over 20 years. I always get great service & Jesus is a great salesman. We had to order the car & he kept me informed about when it would arrive at the p 20 years. I always get great service & Jesus is a great salesman. We had to order the car & he kept me informed about when it would arrive at the port & when it would be at the dealership. I have been & am now a very satisfied customer & will continue to purchase & service my vehicles at Holmgren. More
Always professional, always great service. Scheduling appointments a breeze. Safety checks very useful. A satisfied customer for nine years. Scheduling appointments a breeze. Safety checks very useful. A satisfied customer for nine years. More