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Holmgren Subaru

North Franklin, CT

4.9
89 Reviews

3 New Park Avenue

North Franklin, CT

06254

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Showing 89 reviews

October 30, 2023

Wanted to diagnose for $300. Doesn’t take my warranty. Made me feel dumb. Sent an email to them and am waiting for a response I probably won’t get. More

by mandi_phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
October 29, 2023

Always greeted with a smile! Jackson promptly checked me in, service was completed quickly and I was back to my day in no time! I wouldn’t service my Subaru anywhere else! More

by Dbenn1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jul 09, 2024 -

Holmgren Subaru responded

So glad you had such a warm greeting and a great experience. Thanks so much for the great review

October 29, 2023

Service entry garage clean. Staff courteous. Waiting room is comfortable and clean. Service time timely. However would appreciate if seat position could put back to driver’s set More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
October 14, 2023

Very happy with the service at this dealership which is where I also purchased the vehicle. More

by nicholsforestry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names.
October 13, 2023

Excellent experience. Allen was personable, knowledgeable, and very helpful. Answered all questions with extensive knowledge, More

by stephen8anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nelson, Brian Webster
October 05, 2023

Service was courteous and informative. All my questions were answered. Accomadations are comfortable with coffee, snacks and bottled water help make the stay pleasant. More

by Kev.foley96
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service and his assts
September 23, 2023

Everyone was friendly, patient and easy to talk to. Even the salesman Jon who was there later to answer questions l had about future repairs! More

by Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember but was a young lady
September 13, 2023

Courteous, prompt service. I am pleased with the Express Service option offered on Saturday morning. My questions are fully answered and the waiting area is quite comfortable More

by happycampersue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmeralda
Jul 09, 2024 -

Holmgren Subaru responded

Thank you for the five star review and kind words about our service department. We are so happy to hear that your experience was quick and courteous and we look forward to seeing you the next time you visit.

August 01, 2023

outstanding customer service from David pricone. also treated with respect and honesty. He deserve 10 star More

by Marisol Ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pricone
July 27, 2023

Getting my new Impreza was a great experience! ! This is my sixth Subaru and Jon was a great help with the whole process, made it easy. More

by freddiegimbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
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