Holmgren Subaru

Please read my whole review, it goes from good to bad - Please read my whole review, it goes from good to bad - I bought a WRX from Holmgren this past June & worked with salesman Jason Antoniou. He gave Please read my whole review, it goes from good to bad - I bought a WRX from Holmgren this past June & worked with salesman Jason Antoniou. He gave me an excellent price & gave me the value I needed for my trade in. The transaction was nice and easy and I had no complaints. I referred a friend to Jason who was looking for an Impreza less than a week after my purchase. I told my friend he’d get a great deal which he did resulting in another quick sale for Jason. I’m leaving this review now because of my most recent Holmgren experience. I had another friend who was looking to purchase a WRX recently this past October. I contacted Jason to let him know about another easy sale for him and that he should contact my friend asap. He replied saying thanks for the email and that he’d “make sure something is sent out” to me as a thank you for the 2 referrals. He contacted my friend that evening and that was it. Over the next several days both myself and my friend emailed Jason but we were never responded to. The gift he said he’d make sure was sent never arrived. I was also told by Jason via email that my 1st service appointment would be “on him” when I originally bought my WRX. That wasn’t the case when I brought my car into Holmgren for service recently. I even emailed Jason before the appointment asking if he’d still honor what he had said and he never replied. I don’t know why Jason wouldn’t respond to my emails the 3rd time around or respond to my friends emails but it’s left a real sour taste in my mouth with him and the dealership. I know he received them so the only thought I can think of is that they were blatantly ignored. I also find it very unprofessional to offer mailing me a gift for the 2 referrals as well as a free 1st service appointment when I bought my WRX and then never follow through on either. I know these salesmen get busy but if you say you’re going to do something then you should follow through and do it otherwise your word is no good. I didn’t ask for either of these things, they were offered by Jason which he never followed through with. More

Wanted to get a new vehicle but Subaru didn't want to sell one apparently because they didn't work very hard or make it seem like they even cared about making a sale!!!! Thanks but I'll go elsewhere. The sell one apparently because they didn't work very hard or make it seem like they even cared about making a sale!!!! Thanks but I'll go elsewhere. There are plenty of dealerships who want my business!! More

This was by far the BEST car buying experience we could ever have! No games, no pressure, no BS, just great price and service. JASON ANTONIOU was a dream to work with, honesty and integrity in a relaxed at ever have! No games, no pressure, no BS, just great price and service. JASON ANTONIOU was a dream to work with, honesty and integrity in a relaxed atmosphere! Who knew you could find that at a dealership. Even the finance manager, no idiotic fees to argue over. Jeff Reck processed us on pick up and was also great to work with. All in all, a PURE PLEASURE doing business at Holmgren Subaru in Franklin, CT. More