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Holmgren Subaru

North Franklin, CT

4.7
107 Reviews

3 New Park Avenue

North Franklin, CT

06254

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Showing 107 reviews

May 15, 2025

Check engine light came on on my 2020 Subaru Crosstreck; had 88,000 miles on it. Spent over $3,000 to fix it. Broke down 2-3 weeks later. Came back and they had my car for about a month, claiming they neede More

by Lauren Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
May 13, 2025

It was so exceptional. Jake communicated with me like customer service used to be back in the day! More

by unlimited03909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 15, 2025 -

Holmgren Subaru responded

Thank you so much for the kind words! We're thrilled to hear that Jake provided the kind of customer service that made such a strong impression—it’s exactly the experience we strive to deliver every day. We'll be sure to pass along your compliments to him. Thanks again for choosing Holmgren Subaru—we truly appreciate your support!

April 29, 2025

Friendly staff . On time for my appointment. Discussed the work preformed and answered all my questions. More

by dfk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the staff were great.
May 02, 2025 -

Holmgren Subaru responded

Thank you so much for your kind review! We're glad to hear that you had a positive experience with our team. It's great to know everything was on time and that we could answer all your questions. We truly appreciate your trust in us and look forward to serving you again!

April 09, 2025

Krista was very friendly and professional. She answered all our questions and provided excellent guidance on choosing our car. Everyone we interacted went above and beyond to help us! We high More

by DJKJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krista, Brian
Apr 12, 2025 -

Holmgren Subaru responded

Thank you so much for your wonderful review! We're thrilled to hear that Krista provided friendly and professional service and that the entire team went above and beyond to assist you. We truly appreciate your recommendation and are so glad you had a great experience with us at Holmgren’s Subaru. If you ever need anything else, don't hesitate to reach out! Enjoy your new car! 🚗✨

April 01, 2025

My experience buying my car was positive in every way. Everyone was helpful and answered all my questions and concerns. I will recommend Holmgren Subaru for their next car. More

by Janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Bocian
Apr 09, 2025 -

Holmgren Subaru responded

Thank you so much for your wonderful review, Janice! We're thrilled to hear that your car-buying experience was so positive. Our team is always here to help and answer any questions, so we’re glad we could assist you. We truly appreciate your recommendation and look forward to helping you or anyone you send our way in the future! Enjoy your new car!

March 30, 2025

Leasing was an easy and pleasant process. Caring and concerned customer service representatives made sure everything went smoothly for me. Ambiance of the dealership was upbeat and welcoming; More

by QuadAxel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Conti, Jason Sales representative, Tech advisor, Brian in Finance
Apr 09, 2025 -

Holmgren Subaru responded

Thank you for the wonderful review! We're so glad to hear that your leasing experience was easy and pleasant. It's great to know that Tom, Jason, and the rest of our team made sure everything went smoothly and took the time to answer all your questions. We're also happy that the tech overview of your vehicle was helpful! We truly appreciate your kind words and high recommendation. We look forward to serving you again in the future!

March 23, 2025

Krista was professional, knew her product and was very knowledgeable. She answered all our questions. She was not pushy but was patience as we thought out our decision. More

by John.straus1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Apr 09, 2025 -

Holmgren Subaru responded

Thank you for your great review, John! We're so happy to hear that Krista provided you with a professional and knowledgeable experience. We always aim to offer helpful, no-pressure service, and it’s wonderful to know that Krista made your decision-making process easier. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

I brought my car in for an oil change and when I left I noticed that a light was on in my car, of course it was just after closing time so I didn’t think anyone would be able to see me. When I returned a s More

by Kmartyn67emergencyroomnurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 22, 2025 -

Holmgren Subaru responded

Thank you so much for sharing your experience! We're thrilled to hear that Ricky was able to assist you so promptly and put your mind at ease, even after hours. We truly appreciate your loyalty to Holmgren Subaru and are glad that you continue to trust us with your vehicle's needs. If you ever need anything else in the future, we're always here to help!

March 11, 2025

Awesome to deal with, very knowledgeable, not pushy. The vehicle was as advertised, no misleading. The new vehicle price was as advertised no extra fee, upfront, as agreed upon. Everyone was excellent More

by polarisrider69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
Mar 14, 2025 -

Holmgren Subaru responded

Thank you for the great review! We’re so happy to hear that your experience was smooth and straightforward. We take pride in being transparent and providing excellent service, so it’s wonderful to know we met your expectations. We appreciate your business and look forward to working with you again in the future!

March 11, 2025

We’ve been customers of Holmgren Subaru for years. Very responsive and friendly to work with; unusual to have any waiting time at all. Was there yesterday for service, had an emergency with my dog. More

by Suburban Forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the Service Department from checkin to checkout
Mar 14, 2025 -

Holmgren Subaru responded

Thank you so much for your long-time loyalty to Holmgren Subaru! We're truly honored to have been able to assist you, especially during such a stressful time with your dog. Our team always strives to go above and beyond for our customers, and we're so glad we could make a difference for you. We truly appreciate your kind words and look forward to continuing to serve you in the future!

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