Holmes Honda

Very bad business. Leadership needs training . Sales and service. Please change your leaders at Holmes Honda Shreveport. Very disrespectful. Leadership needs training . Sales and service. Please change your leaders at Holmes Honda Shreveport. Very disrespectful. More

Lela was my salesperson. She did a good job. Worked with me to get the vehicle I wanted. She did a good job. Worked with me to get the vehicle I wanted. More

The dealership was very professional and informative. This was our first time with and were very pleased. This was our first time with and were very pleased. More

I just bought a 2024 Honda CR-V. Lela Loredo was my salesperson & she was beyond amazing. She made the buying process so easy and stress free. As a woman & first time car buyer, I wa Lela Loredo was my salesperson & she was beyond amazing. She made the buying process so easy and stress free. As a woman & first time car buyer, I was so nervous how the process would go. Lela treated me well & I would recommend her to anyone looking for a new vehicle! She’s honest, straightforward, & trustworthy, key characteristics you want to see in a salesperson! Max in the finance office was also very helpful! He explained everything thoroughly when it came to warranties & helped me get exactly what I needed & avoid paying for things I didn’t! Lela & Max made my first car buying experience worth while! More

The amount of money standard Mai will break you , on a maintenance required every 6-9 months will average 700 dollars and just today found they planned to work on my vehicle which wasn’t wattanted maintenance required every 6-9 months will average 700 dollars and just today found they planned to work on my vehicle which wasn’t wattanted More

I had the best car buying experience and their staff was most helpful! Thank you Lela, Seth and James for all your help! most helpful! Thank you Lela, Seth and James for all your help! More

Service shops hours are not for working people. They close early and Saturday are only open till 2. You usually have a long wait even for just a oil change. They can't seem to fix the problem the f They close early and Saturday are only open till 2. You usually have a long wait even for just a oil change. They can't seem to fix the problem the first time and you have to always bring a vehicle back. They do not seem to have loaners are always say they are loaned out. I tried to make an appointment for a few weeks later so they might have one available and they still say they don't have any. Can't fix the problem the first time and even though car is under warranty they have an excuse saying it might not be covered. I guess they are jus trying to make an extra dollar. Most dealers will work with you and make sure it is a warranty job. Their vehicles are over priced and once can save 5-8k by going to a bigger market. If you have money to throw around then this won't be a problem but if you wanted to save it is best to go to a larger market. More

This dealership sold me a car for 25k and turns out it’s been wrecked. They failed to disclose that to begin with. When trying to view papers the salesman snatched them up and said we will go over this late been wrecked. They failed to disclose that to begin with. When trying to view papers the salesman snatched them up and said we will go over this later and never did. This was after everything was signed. It has problems and I can see why now. Went up there several times to have part changed out and waited hours and still ended up having to come back. Now, they want me to pay out of pocket to fix another problem because it’s NOT covered under warranty. My thing is it was wrecked so I’m pretty sure it’s the result of what happened before I bought it. I’ve barely put any miles on it and the note is high and they want me to pay even more. If I wanted to sink money into a car I would’ve did it with my previous car. I feel very mislead. Once you sign they are done with you. I’ll be sure to let everyone know of my experience and I will NOT be returning for future sales. Windshield has scratches you can see in sunlight, when you pump gas the car pours out gas when it’s full instead of clicking, and now it’s making an awful noise and I’m sure there will be more!!! I seen all this afterwards you can only do so much in test drive. I am so disgusted with this dealership and their lucrative business practices to swindle their customers! Do better Holmes Honda of Shreveport!!! I’ve lost all respect for you! More

Some of the best customer service. And are Sales lady Lela was wonderful and so helpful she made it so easy. We love our new Honda Odyssey And are Sales lady Lela was wonderful and so helpful she made it so easy. We love our new Honda Odyssey More

Rodney Jefferson, salesman at Holmes Honda helped me with my first Honda. He was very knowledgeable about the car, and what they each had to offer. His outgoing personality and patience definitely made an my first Honda. He was very knowledgeable about the car, and what they each had to offer. His outgoing personality and patience definitely made an impression. I have recommended him to several family members and friends.... I think we are four cars in now!!! As Always, Thanks Rodney for your Help and Guidance to making sure we get the right car!!! Wish you continued success!!! More