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Holman Toyota - Service Center

Mount Laurel, NJ

4.2
92 Reviews

92 Reviews of Holman Toyota - Service Center

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December 05, 2022

Tricia Stone took care of my vehicle. She gave exceptional service. Thank you for a great visit. More

by kevtoon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Holman Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tricia here at Holman Toyota! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2022

From pulling into the service lot no line to opening my car door for assistance. I felt welcomed in an instance and never had that at a car dealership. Plus my assistance with Rick Pelle was beyond excelle More

by charmainemmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Cahall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pelle,Rick
Dec 05, 2022 -

Holman Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 16, 2022

Easy to set up a service for both of my cars. Very friendly staff, waiting area was comfortable. Provided a Lyft ride to get me to work.. Total experience was awesome and easy. More

by coachvonberg
Recommend Dealer
Yes
Employees Worked With
Michael Schwab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Holman Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2022

Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from ins More

by 2013Prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Lehman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

2013Prius responded

Holman Toyota Nov 10, 2022 2013Prius Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from inside the engine compartment. I tried to correct him but he refused to reconsider and I left a routine oil change with one working headlight and will have to figure out how to change the bulb myself so I can drive after 5pm now. Incompetent and unreasonable!!

November 04, 2022

Excellent service department. I had an emergency tire issue on my way home from work and when I called they told me to bring my car right in even though it was 4:30 and they close More

by cbuffysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We hope to be of service to you again in the future. Best wishes, Holman Toyota

October 25, 2022

PATRICK IS THE BEST DEALERSHIP CAN BE PROUD OF HIS PROFESSIONALISM ```````.`I AM 91 & HE ASSISTED ME TO MAKE MY VISIT A PLEASURE. WOULD ALWAYS USE THIS DEALERSHIP. More

by MARIE.TWILA.EVANS
Recommend Dealer
Yes
Employees Worked With
Patrick Sciarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

MARIE.TWILA.EVANS responded

This is my review confirmed!

October 15, 2022

My husband and I have always purchased our Toyotas at Holman Toyota (first in Haddonfield Rd then in Mt Laurel Rt. 73 location). It has always been a good experience concerning the initial sales and all More

by janetkert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ruiz-Berroa
Oct 18, 2022 -

Holman Toyota responded

Hi Janet, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2022

We purchased our highlander from Holman. Phil Bricker was honest and kind throughout the process. I returned for the vehicle's 5000-mile service. I was welcomed immediately upon entering t More

by kimerino.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Holman Toyota responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 23, 2022

I purchased new Toyota Tundra and Cassandra Barker was great. She was upfront and honest. More

by MHTPRT9297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2022

Everything was great! I have special circumstances to start my car and everyone was patient and very nice. More

by rvaughn51981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sciarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Holman Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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