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Holman Toyota - Service Center

Mount Laurel, NJ

4.2
92 Reviews

92 Reviews of Holman Toyota - Service Center

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May 22, 2023

As always - very good. Nice facility, friendly staff. Fast service. Comfortable waiting area for those who are waiting. More

by NorwegianHurricane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

Not only was the Service Department excellent overall, but the Sales Manager was extraordinary in helping me drop off my keys, after Service hours. Wonderful and excellent experience overall! More

by Joed19671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2023

Service Department provides excellent customer service. Highly recommend Holman Toyota and Mark Benish for Service. More

by jkmmjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Holman Toyota responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 29, 2023

This dealership should be prosecuted for theft by deception. They lied about my battery and wanted over $6000 to replace it along with the harness cable that leads to the engine. Get your work done s More

by MrBuzz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Citrone
Jun 21, 2023 -

Holman Toyota responded

We are sorry to hear that your experience with our dealership was not 5-star and it appears as though we should discuss the recommendations further. Our goal is to make sure that you're completely satisfied with our service and repairs. At your earliest convenience, please contact us at 856-866-2000 to review with our management team. Thank you for the chance to resolve your concerns.

Jun 21, 2023 -

MrBuzz94 responded

The only way to resolve this matter is to admit that a crime has taken place which I have reported to the Burlington County Prosecutors Office in Mount Holly, New Jersey. I will not press charges if the employees involved, including Mr. Castro, are immediately fired for gross misconduct and incompetence. The window of opportunity to do this is closing fast as the investigation proceeds.

April 21, 2023

They noticed the oil leak and fixed the problem I am grateful for the service More

by jawslife46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gebord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Wayne in the service department is the person to work with straight to the point and on time thank Wayne for taking care of my family More

by geo.white
Recommend Dealer
Yes
Employees Worked With
Wayne Gebord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 20, 2023

I am appreciative that they take care of my vehicle in a timely manner while I wait for service. I have dealt with Richard Milner in their service department a few times and I would like to commend him on h More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Staudt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Woodards
Mar 23, 2023 -

Holman Toyota responded

Hi Mike, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2023

I had a great experience at Toyota service. It was smooth, easy and fast. The service representative Rick was extremely helpful, professional and knowledgeable. He was able to advise me on the More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Pelle
Feb 17, 2023 -

Holman Toyota responded

Hi Tatiana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

I was greeted by Greg who was very friendly! He walked me up to DJ who provided me with excellent service. He greeted me with a smile and explained what I should expect. The communication was More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Staudt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Holman Toyota responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Toyota! We look forward to your next visit! Take care!

January 13, 2023

Keith Robinson is always professional, attentive, and diligently works to get the issue resolved right the first time. He and his team are always punctual and treats you like family. Have taken care More

by Nerdboy4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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