Holman INFINITI - Service Center

Holman Infiniti is the best dealership I have ever dealt with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holma with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holman at 3600 miles and it was one of the best decisions I've ever made. The service provided at Holman is definitely top notch - I was having problems with my rear rotors at 6000 miles (squealing) and initially Holman machined both the rear rotors and brake pads. After that did not solve the problem, they offered to replaced both my rear rotors and brake pads under warranty. Just recently I was having issues with my Retractable Hard Top, and it was found that one of the mechanical parts were bent (probably caused by the first dealership when they serviced my hard top twice). Holman once again stood by my side and offered to replace the part under warranty. My greatest experience with Infiniti so far is not the car itself, but the fact that I found a great dealership such as Holman. It has been a headache since owning my G convertible but I know I can relied on Holman to fix all the problems. More

Lou Castro has proven to be very accomdating and helpful when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox was the tech, don't know him but the car was left clean and in perfect condition right down to the "shower cap" covering the steering wheel, gotta love that. The women at the reception desk were helpful and on the job. Happy with everything. It is a good sign that I am only in for regular "check ups" because that means the car and service are great. More

I have found Lou to be extremely knowledgeable, courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is comfortable and the coffe is good. Your service department is the main reason I'd purchase another vehicle from Holman Infinity. More

My truck needed service on the hatch. It was so easy to pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of h pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of hours and i was called as soon as it was done. I am so happy with this dealership. Thank You, Kim More

Car was having a problem with the power rear sun shade. Holman found the problen, ordered the part and replaced it in a timely manner. They also replaced the drivers side body seal that was torn. The car Holman found the problen, ordered the part and replaced it in a timely manner. They also replaced the drivers side body seal that was torn. The car was clean both inside and out when I picked it up. More

I have had an ongoing problem with the driver side heated seats and the service consultant Jason,the service manager and all those people in Holman that have tried to resolve the problem have been courteous, seats and the service consultant Jason,the service manager and all those people in Holman that have tried to resolve the problem have been courteous, informative, reliable and very intentive. I have purchased two vehicles in 6 years from Holman and have not only been treated so well when I purchased the car, but they continue to provide the best service possible years after you bought the vehicle. When I buy another car, it will be from Holman. More

This dealer is very customer oriented. I appreciate that I am given a car when sevice is going to take some time. My car is usually washed at the end of my service visit. have been going to this dealer sinc I am given a car when sevice is going to take some time. My car is usually washed at the end of my service visit. have been going to this dealer since I purchased by car. The service manager knows my name and greets me when I come in the door. More