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Holman INFINITI - Service Center
Maple Shade, NJ
79 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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79 Reviews of Holman INFINITI - Service Center
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November 19, 2020
After my oil change they could not recognize the sound coming from my engine and recommended I come back for an analysis but Holman does not do engine rebuilt, if it comes down to that. Not too helpful. coming from my engine and recommended I come back for an analysis but Holman does not do engine rebuilt, if it comes down to that. Not too helpful. More
by Godfather
Employees Worked With
Other Employees :
Brandon in service has always been helpful and always acts as though he cares
June 12, 2020
Service Rebecca and Steve best and great to know for services to your car. vechile is class I needed at the time purchase in 2015. Arubaron Rebecca and Steve best and great to know for services to your car. vechile is class I needed at the time purchase in 2015. Arubaron More
by Arubatime
April 22, 2020
Very clean. Bright. Pleasant. I hope,Rebecca will be a Very clean. Bright. Pleasant. I hope,Rebecca will be a good asset in a future to have a relationship with the dealership. I really enjoy having a ni Very clean. Bright. Pleasant. I hope,Rebecca will be a good asset in a future to have a relationship with the dealership. I really enjoy having a nice car. It's always a plus to have trust. More
by s_voskoboynik
Employees Worked With
October 31, 2019
Performed unnecessary services. When I scheduled service, I asked only for an oil change, brake fluid change, and to check out the engine warning light, which turned out to be the ca When I scheduled service, I asked only for an oil change, brake fluid change, and to check out the engine warning light, which turned out to be the catalytic converter, which was covered in total by my extended warranty. They later called and recommended front brake pads, which they said had 30% wear left. I agreed to that. Crazily, I wound up with almost an $800 bill! Not enough space here to list all the extras they did, but none of it was requested (or even required in my view). I called the phone number they send in the event a customer is dissatisfied, and was told each time that the service manager would call me. That has not happened! It's been a couple of weeks now, so I'm now assuming they do not intend to make good. My opinion: a real money grab. Will never go there for service again, and kinda hoping you don't as well.. More
by Chaspo
Employees Worked With
Other Employees :
Women who answered phone for complaints never gave their names.
April 13, 2017
Service tire replacement Rebecca worthington is certainly a fine person to deal with.. From my experience she returnes call, very personable and pleasant to deal with Keep Rebecca worthington is certainly a fine person to deal with.. From my experience she returnes call, very personable and pleasant to deal with Keep you apprised of the status of your vehicle. She is certainly an employee I would want to work for me L J. Santarsiero More
by Gunther
Employees Worked With
March 11, 2017
Finest service manager I have ever encountered I have been privileged to know Mr. Castro for over 20 years, and I've never met a finer person or a better service representative. He is a true credi I have been privileged to know Mr. Castro for over 20 years, and I've never met a finer person or a better service representative. He is a true credit to the Holman organization and everyone that I have recommended to the infinity dealership as taking the trouble to let me know how pleased they are with Mr. Castro. More
by Joethesailor
Employees Worked With
February 23, 2014
Branden Lofland was very professional and courteous. The wait time was not long and I enjoyed the wait with free wii-fi, drinks, snacks and watching the television. I would highly recommend this facility fo wait time was not long and I enjoyed the wait with free wii-fi, drinks, snacks and watching the television. I would highly recommend this facility for all my future services. The staff was very honest. I will definitely be back. Thank You. More
by Wine233
Employees Worked With
Branden Lofland
November 03, 2011
Thanks Lou for always fitting me into your busy schedule and getting my car back in perfect condition. As always, I appreciate your excellent service. and getting my car back in perfect condition. As always, I appreciate your excellent service. More
by GinnyCl
Employees Worked With
Lou Castro
October 01, 2011
As soon as I entered the dealership, the customer service, attitude, and experience exceeded my expectations. Lou is outstanding & I will return because of him. He continues to be prompt, efficient service, attitude, and experience exceeded my expectations. Lou is outstanding & I will return because of him. He continues to be prompt, efficient, and dedicated to customer care and satisfaction. I would recommend to people to go the dealership and ask for him. I really appreciate everything he did for me, and his genuine personality. Thank you for the experience Lou! More
by mventuri22
August 08, 2011
I bring my Infinity in to be service at this location and it's by far the best I've experienced. The sales reps are always friendly and eager to assist me. Rebecca Zane is usually my rep and the information it's by far the best I've experienced. The sales reps are always friendly and eager to assist me. Rebecca Zane is usually my rep and the information she replys is always precise and accurate. More
by maba
