Holman Honda Centennial - Service Center
Centennial, CO
363 Reviews of Holman Honda Centennial - Service Center
I was greeted immediately by a friendly service advisor and my repair order set up promptly. The waiting room was comfortable, I was called when the vehicle was ready and it was finished when promised. T and my repair order set up promptly. The waiting room was comfortable, I was called when the vehicle was ready and it was finished when promised. The total cost was reasonable and fully explained to me. More
I just wanted to say how courteous and helpful your service representative, Roger Frank, was to me on my recent visit to your service department. He went above and beyond in correcting the problems wit service representative, Roger Frank, was to me on my recent visit to your service department. He went above and beyond in correcting the problems with our 2005 Honda Civic Hybrid. Thank you again Roger, Gary and Lynnea Cole More
I was very impressed with the service center and plan to use them in the future for the Honda Civic si I bought in June, 2013 from a different dealership. I had a very unpleasant experience with your sales use them in the future for the Honda Civic si I bought in June, 2013 from a different dealership. I had a very unpleasant experience with your sales department when I was looking for my new car and am, therefore, very pleased to have found your service department to be the complete opposite. More
I found the service department to be excellent and attentive. Roberta, who was my customer service consultant, was excellent and gave detailed explanations when I received my multi-point inspection p attentive. Roberta, who was my customer service consultant, was excellent and gave detailed explanations when I received my multi-point inspection paperwork. I also noticed that she was very personable and attentive to all the customer she served and was very good in updating me on how long things were going to take. More
I want to thank Roberta on Callow for her outstanding service on 12-7-13. I had an appointment for Saturday AM. When I explained my problem to her she was most helpful and agreed to give me a loaner car service on 12-7-13. I had an appointment for Saturday AM. When I explained my problem to her she was most helpful and agreed to give me a loaner car. She was most helpful to provide a loaner car while the problem was being diagnosed and fixed. The problem was completed earlier than anticipated and I was on the road again by close of business on Saturday evening. Roberta's personalized and compassionate service made an inconvenient situation much less stressful for me personally. I would highly recommend this dealership's service department to any of my fellow Honda owner's. More
I purchased my CRV new at Kuni Honda on Arapahoe in 2004 and have had all it's service performed there as well. Over the years I have had multiple Service Advisors, but the reason I keep coming back to thi and have had all it's service performed there as well. Over the years I have had multiple Service Advisors, but the reason I keep coming back to this dealership is because I have a wonderful Service Advisor in Roberta Callow. Top notch service, top notch Service Advisor! I will keep up on the recommended service and will continue to ask for Roberta. More
I will not recommend that service to anyone. I took My 1998 Honda Passport to Kuni Honda to replace both the rear and front brakes. While the car was in service I was advised to replace rear main seal. Ac 1998 Honda Passport to Kuni Honda to replace both the rear and front brakes. While the car was in service I was advised to replace rear main seal. According to invoice they pulled the transmission and T-case, removed exhaust, removed drive shafts and re-installed everything back. The car was in the shop for 3 days. The same day I took it from the shop the car died while I was driving home due the transmission failure. The car was towed back to the service. According to Kuni Honda the problem was with incorrectly re-installed shift cable bracket. After that repair was done I was re-insured that this time they fixed everything and I am good to go. However a few days later I found a 4 wheel drive shift is not working, so I had to take it back to service. In 2 days after I got my car back from service I drove to Kansas City MO. While i was in Kansas City I got ‘Check Transmission’ and later on ‘Transmission oil temperature’ lights on. I towed the car to a nearest Honda dealer in Kansas City, where I was told that the car will require a new transmission, which will cost me $7161.19. Kuni Honda agreed to cover towing expenses only. More
The best service I've had at this center to date. Everyone was very helpful and we even cleared up the customer information between my sister and i in the database. We've been trying to resolve that Everyone was very helpful and we even cleared up the customer information between my sister and i in the database. We've been trying to resolve that for quite some time! Roberta was friendly,extremely efficient, and helpful. I've been coming to Kuni for a while now and I could notice the attention to customer service has definitely improved. More
Thank you Kuni Honda for your wonderful and friendly service! Each time I take my car in for service I feel it is in good hands with people who know their job very well and will not do a second rate re service! Each time I take my car in for service I feel it is in good hands with people who know their job very well and will not do a second rate repair. The facility is immaculately clean and comfortable. Roberta made me feel welcome and kept me informed about the repairs while I waited. I could not have had a better experience. More
I brought my CRV in for its scheduled maintenance. I made an appointment ahead of time. Roberta was waiting for me when I arrived. The service department took my car right away and finished with it, i made an appointment ahead of time. Roberta was waiting for me when I arrived. The service department took my car right away and finished with it, including a wash, when promised. More