Holman Honda Centennial - Service Center
Centennial, CO
363 Reviews of Holman Honda Centennial - Service Center
I have leased my last two cars from Burt Kuni. The service is the best. They are very friendly, professional, they take the time to answer all my questions and finish the job on time. The waitng area service is the best. They are very friendly, professional, they take the time to answer all my questions and finish the job on time. The waitng area is always very clean and comfortable but I love the fact that there is a shuttle and I don't have to bother anyone to pick me up. I will be leasing my next car from this dealership. More
Mike did a terrific job explaining the details of the work needed. I didn't feel pressured to have work completed that I didn't want. I had to return the next day because the work couldn't be completed d work needed. I didn't feel pressured to have work completed that I didn't want. I had to return the next day because the work couldn't be completed due to a broken tire balancer. Mike did all he could to make me happy, which I am. He is definitely an asset to Kuni Honda! More
I always have a good experience at Kuni Honda. This time in particular, I brought in my car to work on two recalls. When I was chatting with Shawn, I had mentioned a service I was charged for in the past at in particular, I brought in my car to work on two recalls. When I was chatting with Shawn, I had mentioned a service I was charged for in the past at another dealership. He went above and beyond by not only helping me for what I came in for, but also informing me that based on the current recalls on my car, I could probably get a refund on the service. He was right! I am very grateful for people like Shawn, who exemplify the true meaning of good customer service. More
I brought in my wife's car for an oil change. The gentleman helping me (Matt Bright) was very helpful and friendly. I usually don't write reviews, but I've had such bad experiences everywhere else t gentleman helping me (Matt Bright) was very helpful and friendly. I usually don't write reviews, but I've had such bad experiences everywhere else that I wanted to make sure this gentleman was recognized for his customer service. More
I brought my car in just before a Christmas trip because I had NO heat. With as cold as it had been I knew I would need heat for the rest of the winter. Matt was very helpful in getting my car into the sho I had NO heat. With as cold as it had been I knew I would need heat for the rest of the winter. Matt was very helpful in getting my car into the shop while I was out of town and had it ready for me to pick up the day I returned. I had to go to work early the next morning, so Matt let me know that my car would be left outside of the shop, so even though it was late at night and Kuni was not open I would be able to pick up my car. The repair cost less than I had planned and my heat worked amazingly! My car had been washed and everything was great. It was one of the best experiences I have had with a car repair in part to Matt Bright. More
I brought my Honda in for a service and Shawn Butcher was very professional and did an excellent job of explaining what was needed and why it was needed to be done on my vehicle. I would reccomend Kuni Honda very professional and did an excellent job of explaining what was needed and why it was needed to be done on my vehicle. I would reccomend Kuni Honda and Shawn to others and will be back in the future for service and repairs. More
Overall, I had a great experience at this dealership. Mr. Matt Bright was very friendly and very helpful. He treated me as an individual and not as just some customer. In addition, he also explained to Mr. Matt Bright was very friendly and very helpful. He treated me as an individual and not as just some customer. In addition, he also explained to me very clearly as to why I should have some additional work done. More
I was very pleased with the friendliness of this dealership/service department. I recently moved to the Denver area from Washington, DC and needed an oil change and the alignment looked at. Joe wa dealership/service department. I recently moved to the Denver area from Washington, DC and needed an oil change and the alignment looked at. Joe was very informative of what was causing the alignment problem and what he recommended. I am usually really on guard when I take my car in for service at a dealership because I feel like I am always pressured into getting service that my car doesn't need. I applause the recommendations, but Joe didn't push them on me like other dealerships have done in the past. I will be coming back to this dealership for future service on my Honda. As for why I gave the pricing an "ok": I was expecting to pay much less when I dropped my car off -- obviously, a closer look into the problem with the alignment uncovered the real problem (the tire) which made the price double what I had anticipated since they had to replace the front tires. I understand that they can't predict a cause until they look at the car but in situations like these where the price doubles, another discount should be given. More
My service went smoothly. My car was ready 3 hours before I needed it. The service representative was very friendly, helpful, and honest. I was kept informed of the work that my car needed and was a before I needed it. The service representative was very friendly, helpful, and honest. I was kept informed of the work that my car needed and was able to talk with the technician for additional explanations. More
It's not a hassle to bring my car in for service as the dealer has an excellent waiting area with WiFi so I can work while I wait. (Also...there are snacks.) The staff there does an excellent job of tell dealer has an excellent waiting area with WiFi so I can work while I wait. (Also...there are snacks.) The staff there does an excellent job of telling me what services I should do soon versus what I MUST do for safety. More