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Holman Honda Centennial - Service Center

Centennial, CO

4.5
363 Reviews

363 Reviews of Holman Honda Centennial - Service Center

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January 09, 2012

Rep was busy so there was work that didn't get finished. Plus I have an Odyssey and I have copy of litigation over the A/C design with Honda. Included in the litigation is the price of the mesh yet the dea More

by teschbt
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey Gent
Feb 03, 2012 -

Holman Honda Centennial responded

Dear Valued Guest, Thank you for the opportunity to resolve your service concerns. As I shared with you from my fact finding, we recognize an area of improvement we can do is to make sure our communication together is more timely and a multifaceted approach. Playing phone tag is a sure way to delay progress. That being said, we will also reach out to you via email and texting for progression. To address your concern about the pricing on the mesh being a higher price than noted on litigation documentation, Honda Dealerships are required to charge the retail price and you, the consumer are reimbursed through the propsed settlement agreement. We do appreciate your business and, Thank you again for the opportunity to resolve your service concern. Kind Regards, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061

January 08, 2012

I've been using Kuni for all the years of my car.... (going on 12) and they take great care of my cars maintenance and keep it running well. I even get great help for any strange noises that I suddenly More

by BGibson1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zimmerman
January 06, 2012

I always take my 2000 Honda CRV in for service at Kuni Honda even though there are several closer Honda dealerships that offer service. I trust the Kuni Honda service department because of the very high q More

by sharrialex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zimmerman
January 05, 2012

They were very responsive to my online service appointment. They took the specific information for the services I wanted, and it was accurately represented when I arrived. The service advisor th More

by pablosl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zimmerman
January 04, 2012

I have always had Good to Great service when servicing my Honda Pilot with Kuni Honda. Bright and early this morning I had the privilege of working with Roberta and I must say, had fabulous service. Not onl More

by plfortune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Callow
December 30, 2011

I went to this dealer to set the passcode on my car's radio, Mike was able to help me find the passcode in my user manual and helped me set the code free of charge. More

by ben512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Christian
December 29, 2011

The service here is always great. The last time that I was in I was in for an oil change, and it took longer than usual. I was there for about an hour and 15 minutes to get my oil changed. The length of t More

by flarmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Callow
December 28, 2011

We had taken our Honda Pilot to another shop for an oil change, and were told we needed about $1,000 of service. We decided instead to take it to Kuni Honda, so an appointment was set. When we arrived, C More

by michaelundseth
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Zimmerman
December 23, 2011

Ryan was friendly, personable, and cheerful from the get go. He went the extra mile to ensure I was aware of all the "red flags" that showed up with my car. And my car (estimated to take 5 hours for servi More

by tori808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
December 23, 2011

Ryan gave awesome customer service and honest advice about my vehicle. I will definitely go back to this dealership and work with Ryan again! Thanks More

by msiler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
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