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Holman Honda Centennial - Service Center

Centennial, CO

4.5
363 Reviews

363 Reviews of Holman Honda Centennial - Service Center

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April 09, 2012

I was in and out very quickyl with little standing around time. Mr. Craft was very professional and helpful. I was able to get everything done that needed to be done with one trip and they promptly called wh More

by jswany13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Craft
April 08, 2012

This is the first time I use the service department and it was a great experience. Skip was very curteous and knowledgeable. He was great to work with. Ski, Thank you so much for your support. More

by robisaac
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Harmon
April 07, 2012

Skip Harmon was a great service consultant he helped me thoroughly with my oil change and other services needed on my Honda CR-V. Excellent customer service provided. More

by thanh69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Harmon
April 07, 2012

Bill was very friendly, knowledgeable, found answers for us and was very helpful. We appreciated his friendliness and expertise. The service was done In a timely manner and we appreciated the car wash! More

by loisorjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Craft
March 30, 2012

I had service performed on my Civic Si at this dealership. After the service was complete, I thought I'd check in with the used sales desk and see what I could get for the same car, since its serv More

by JDonnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruikshank, Justin Cook
March 30, 2012

WE PURCHASED OUR VEHICLE ONE MONTH AGO AND WE ARE ALREADY IN THE SHOP FOR SOMETHING... WE BROUGHT THE VEHICLE IN ON A TUESDAY, TOLD ME WEDNESDAY THEY HAD THE PART AND IT WOULD BE DONE THURSDAY... EMPHASIZED More

by joysliasophia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MARK (MACK) SERVICE DEPARTMENT.
Apr 11, 2012 -

Holman Honda Centennial responded

Dear joysliasophia I again want to apologize for the perception that you had be lied to, in my fact finding I did discover two things that impacted our time estimate for you. 1. We called to order the part (of your non Honda vehicle) and were informed that they had the part. When we arrived to get the part we were then made aware that we would have to redirect to another location on 104th. 2. Our Tech worked very hard to get your vehicle ready but, did have some challenges that required extra time. It was my understanding that your Service Advisor kept you updated as progress was made. None of this of course is any consolation for you and how you were impacted by this reality. As far as the part not being covered under warranty, not everything is however, I am confident that your Service Advisor did communicate why it was not covered. If you have any other questions related to warranty, I would be happy to talk with you about it. Again, I am sincerely sorry for your delay getting out of town as planned, we did do our best Kind Regards, Art Skramstad Parts and Service Director Kuni Honda on Arapahoe

March 27, 2012

I was waiting for the oil to be changed in my 2007 Honda CRV and wandered into the showroom to check out the 2012 CRV's. I was quickly approached by Omar who turned me over to Malcom Hirsh. Malcom was ver More

by wildgirl076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Malcom Hirsh & Omar Omar
March 23, 2012

Bill was a delight from the moment I pulled up until he handed me back my car. He was able to answer any concerns I had and he listened intently to any questions I posed. My car was completed on time and a More

by lizbeerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Craft
March 20, 2012

I took my car in for it's first oil change. I was in and out in less than an hour and my car had its oil changed, tires rotated, and was washed! All of this was free of charge. I'm one happy customer! More

by narnwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Harmon
March 18, 2012

I brought my Honda Pilot in because I could hear a metallic noise when the vehicle is moving. As it turned out, my car needed new brake pads. The Service Consultant I worked with was Roberta Callow. S More

by sinhly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Callow
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