Holman Honda Centennial

There were a few glitches during our purchasing process but Tim made it right and really worked hard to make our deal work out and get the car we wanted at the interest rate we were promised. When we pick but Tim made it right and really worked hard to make our deal work out and get the car we wanted at the interest rate we were promised. When we picked up our new car Brent was great and took really good care of us! More

Great customer service! We needed warranty work the part was going to be unavailable for more than a week. Stacey worked with us and was able to get Honda to cover our rental. Parts came in earlier than pla was going to be unavailable for more than a week. Stacey worked with us and was able to get Honda to cover our rental. Parts came in earlier than planned repair done in 1 week rather than the 2 we were originally told. Civic working great again! More

This is a follow up to a previous review I posted about a service I had done at Kuni. Shortly after posting my initial review, I was immediately contacted by a guest relations manager named Rena Marson. Wo service I had done at Kuni. Shortly after posting my initial review, I was immediately contacted by a guest relations manager named Rena Marson. Wow, I was quite impressed by her willingness to "earn my trust back" with Kuni. She was more than accommodating by listening to my frustrations about my visit. She relayed my concerns to an assistant service manager named Joe who explained to me the difference in pricing and went even further by offering me a credit towards a future service visit and also agreed to match the price for a recommended service that will need to be done. These efforts given by both of these professionals was more than I had expected and will definitely impact my future decisions of returning to Kuni. Thanks Rena and Joe! More

I was shopping for a new car. Met George Lee at 9:30, checked available inventory, spent some time looking for alternatives, test drove the car and was back in the office by 10:30. George brought me prin checked available inventory, spent some time looking for alternatives, test drove the car and was back in the office by 10:30. George brought me printout with their deal which was pretty much MSRP plus DH and tax. Prior to going to this dealer I did fair amount of research and have decided on the max price that I would pay for the car. I have mentioned that to George and made my offer which he accepted and by noon I was driving back home in a new car. The whole process was smooth and coordination between various employees was very efficient. More

my car was totalled in an accident that was not my fault. So when I walked into the dealership, I was not happy to buy a car. I still wanted my other honda crv back and not deal with anything. But with the k So when I walked into the dealership, I was not happy to buy a car. I still wanted my other honda crv back and not deal with anything. But with the kindness and patience of Grace, my salesperson, I became accepting of my situation and drove out happy with my new 2011 CRV. All was made better. Thank you all at Kuni Dealership. More

I went in for a routine oil change and they advised me of some additional service that was needed. Specifically, my 30,000 mile routine maintenance check. Chris was great and got me out of there quickly so some additional service that was needed. Specifically, my 30,000 mile routine maintenance check. Chris was great and got me out of there quickly so I could pick up my kids from school on time. Thank you! More

My Prelude was barely driveable - clutch or transmission. I had always serviced at Ralph Schomp but it was 6:10 pm and they were closed so I drove it to Kuni Honda. Chris was WONDERFUL - and honest. He inf I had always serviced at Ralph Schomp but it was 6:10 pm and they were closed so I drove it to Kuni Honda. Chris was WONDERFUL - and honest. He informed me that the wrong fluid was in the transmission and suggested I take it back to the shop that last put fluids in my car as it could permanently damage the transmission. He could have fixed and charged me but instead was concerned and helpful - unusual to find - especially when I was not a regular customer! Ralph Schomp denied that wrong fluid was put in - even though Kuni Honda had it in writing for me. They told me it was the clutch -but had to order parts that took 1 week to get in (very unusual - they usually have parts in in 1-2 days). What ever was wrong was fixed by Ralph Schomp for $1100. Kuni Honda was extremely helpful and professional throughout the process - Chris even asked me to call him and let him know what the other shops response was - now that is CARING! More

Would have liked to know why i needed a catalytic converter when it passed emissions the day earlier. the problem was a check engine light would not go off. And it still passed emissions, and the dea converter when it passed emissions the day earlier. the problem was a check engine light would not go off. And it still passed emissions, and the dealership could not tell me why.Otherwise everything was o.k. More

This is our second transaction with Glen Johnson. And as expected he provided an excellent service in this latest transaction. He is knowledgable of the product he is selling to us. Unlike other Sales Rep. expected he provided an excellent service in this latest transaction. He is knowledgable of the product he is selling to us. Unlike other Sales Rep. once it was sold the small details of the transaction is being ignored. During the test drive he introduced us to the features of the Honda Pilot 2011, in which helped us in determining if this is indeed the right vehicle for us. That is Glen detail oriented & always trying anticipate his customer's needs. Doug Thorne, is outstanding when he handled the finacial part of the transaction. He showed us the options to choose from & when we reached a decision oh where to go, he supported it all the way & even so gracious enough to fix some minor glitches of it. He went above & beyond the call of his duties & to that we are so thankful. Mike Christian, helped us in taking care of some of the car's accessories that was installed after we got the Pilot. He did an excellent job with taking care of the transaction as a whole. So overall rating we are giving Kuni-Honda is EXCELLENT !!! And for sure we will come back again if we will be needing another vehicle !!! We will for sure recommend them to all our friends & family !!! More