Holman GO
Princeton, NJ
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I drove to the dealership after seeing a car on their website. The description met most of what I wanted, so I called for an appointment. Joel was very helpful, and Rich was my salesman. Rich was wonder website. The description met most of what I wanted, so I called for an appointment. Joel was very helpful, and Rich was my salesman. Rich was wonderful about communicating the specifics of that particular car to me. His knowledge of the cars is awesome! We went out for a test drive with a couple of models for a basis of comparison. Rich answered all my considerable questions and I felt I had a thorough understanding of the vehicle both in terms of performance, aesthetics, and systems. Rich also worked with me as we made sure that I was comfortable with knowing if that car was a match for my needs. There was absolutely no pressure to make a sale. I was treated like a respected, valuable client from the beginning, and left feeling like I'd made a new friend. Additionally, the dealership made the trade of my older car very smooth, and I drove off with a new Mini hardtop the same day!! It was seamless! Financing was the icing on the cake. I could not be happier! I highly recommend the quality of service at Princeton Mini! More
We had a wonderful experience at Princeton Mini. I've been always want a Mini cooper, but I never got chance to test drive for some reason. Last weekend I was looking some cars online and found there has been always want a Mini cooper, but I never got chance to test drive for some reason. Last weekend I was looking some cars online and found there has a great deal on leasing at Mini. So My husband and I went to Princeton MINI which is the one near us. We met LEONARD SHMULYARENKO who is a very professional car advisor. It was a very comfortable experience through the whole time and made a deal that night. My mini is parking in front of my house right now! I love it!!! More
This is the second car that I leased thru Mini of Princeton and the Staff that I dealt with is terrific!! I live closer to two other Mini dealerships but I will drive the extra miles to go here!! I w Princeton and the Staff that I dealt with is terrific!! I live closer to two other Mini dealerships but I will drive the extra miles to go here!! I was greeted by Joel the internet manager and he hooked me up with Alex , who took the time to answer my questions and put me in a car. that was perfect for me. I was looking for another Mini hardtop but the deals are so good there I ended up with A new 2014 Countryman that my family and I absolutely love!!! Jeremy the manager was excellent in assisting in the deal. When this lease is up in three year I will definitely come back again to Mini of Princeton !! More
When I first visited Princeton MINI, I was nervous, as I had very little knowledge about MINI Coopers in terms of their features, and more importantly price. It didn't take more than 30 seconds before I fe had very little knowledge about MINI Coopers in terms of their features, and more importantly price. It didn't take more than 30 seconds before I felt at ease when I stepped into the dealership. Upon entering, my partner and I were warmly greeted by the receptionist at the front desk. We were introduced to Kyle, who turned out to be one of the nicest and most helpful car experts (I can't stand to call him a salesman...it sounds too smarmy). Kyle took us for a test drive and gave us plenty of options for windy roads, gravel covered roads, potholed highways, etc. He did a fantastic job of explaining the car's features before, during, and after the test drive. Once the test drive was over, we reviewed pricing for various lease and purchase options. While the test drive was by far the most fun, the review of pricing was the most painless. Princeton MINI has upfront, no haggle pricing. And thank goodness for that! I have purchased 7 cars in my 38 years and have always spent hours at dealerships trying to finish a deal. The whole "let me go talk to my manager" back and forth thing gives me a rash just thinking about it. At Princeton MINI, there was none of that. No anti-itch cream needed. On the day of my test drive and review of pricing options, I did not actually leave with a MINI. I wanted a few days to think about it, and I also wanted to get a few trade-in quotes. Afterward, there was only one follow-up phone call from headquarters inquiring why I didn't purchase a vehicle after my experience. It was a quick and painless call during which the representative simply wanted a little bit of feedback. Kyle did not call and harass me, as other car salesmen have done in the past. I returned a little less than a week later to lease a MINI. The dealership offered a fair trade-in price and explained the financing to me in way that I could understand. When I arrived to pick up my new MINI, it was gleaming...with a big red bow on top! Really...they put a gigantic red bow on the thing. It felt like Christmas and my birthday all at once. Kyle was kind enough to spend a good 45 minutes (past the end of his work day!) to teach me every little button and option in the car. The wiper blade tutorial was especially helpful because of the impending snow the next day. All in all, my experience was great at Princeton MINI. And better yet, I am driving a fantastic, stylish, and fun little car every single day. Many thanks to Kyle Burns and all the helpful people at Princeton MINI. More
From start to finish my experience with the folks at Princeton Mini has been great. Lenny is very knowledgeable and was happy to answer all my questions. He took his time to show us all of the features Princeton Mini has been great. Lenny is very knowledgeable and was happy to answer all my questions. He took his time to show us all of the features of the car and his easy manner made the buying process so much easier. He went to great pains to see that we were happy with the car and that there were no problems, even calling us days after the purchase to make sure all was well. I would certainly consider purchasing from Princeton Mini again. More
The people are friendly and not judgmental. We did not feel pressure. This was a great experience and will come back in the future for another vehicle. feel pressure. This was a great experience and will come back in the future for another vehicle. More
Alex was extemely helpful in choosing my mini hardtop and picking out upgrades. He was communicative and followed up with me regarding the performance of the car after leasing. He was accessible and professi picking out upgrades. He was communicative and followed up with me regarding the performance of the car after leasing. He was accessible and professional. I would highly recommend this dealership and I love my mini hardtop! More
I did my own research online to find the perfect car for me. I found a next to new Hyunai Genesis Coupe that was just traded in. I spoke with Alex and Jim online shortly after Christmas, and they were willi me. I found a next to new Hyunai Genesis Coupe that was just traded in. I spoke with Alex and Jim online shortly after Christmas, and they were willing to work with me in sending me as much of the information as possible to get everything setup ahead of time. This was important to me because they're in Princeton New Jersey, and I am from Baltimore Maryland. I didn't want to make the three hour drive more than once. When we arrived, the car was out front and was gassed up and ready to go. When we went inside, we met with Alex and Jim who were excited for us to be there and for us to take a look at the car. After a quick test drive, we signed and took right off. Everyone was very friendly, and helpful. It's a beautiful new facility, and I would definitely recommend them. More
I purchased a 2008 BMW X% at Princeton Mini. After the purchase there were some problems getting the PA inspection and PA plates. The main problem involved removing the locking lug bolts for the inspecti purchase there were some problems getting the PA inspection and PA plates. The main problem involved removing the locking lug bolts for the inspection. In the end, it was expensive having one of the wheels removed and replaced. Jim, the used car manager, took responsibility for the work and was very responsive. It took longer than expected to get the PA plates, so the dealership sent them Fed Ex overnight. The experience in the dealership before the sale is best described as pleasant. It was low pressure and professional. Both Jim and Alex were both polite and good to work with. More
Richard was great to work with. Helped me select the car that I was looking for and also quoted a fair price for the Mini as well as my trade. The delivery process was fantastic. Richard spent time going ov that I was looking for and also quoted a fair price for the Mini as well as my trade. The delivery process was fantastic. Richard spent time going over all the cars features as well as answering all my questions. The car was spotless on delivery and I highly recommend. A great experience. More