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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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March 05, 2024

Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Hodges. Lance Gentry
Mar 16, 2024 -

Holm Buick GMC responded

Thank you for the amazing review! We're happy to hear you're consistently impressed with our service and that our team takes great care of your vehicle. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Salina

March 04, 2024

I have serviced multiple vehicles, and been very satisfied with prompt communication of vehicle status as well as explanation of diagnostic information. More

by ANDREW
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Holm Buick GMC responded

Your repeat business and kind review are both powerful motivators for the team. We hope to be assisting you well into the future. Sincerely, the Holm Automotive Team of Salina!

February 17, 2024

They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. More

by JASBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at our Salina location! We're happy to hear you appreciated the quick service provided by our service department. It's important to us that we get you back on the road efficiently, and we're glad Lucas Luchsinger and Derek Duncan were able to achieve that for you. Thanks again for choosing us, and we're glad you had a smooth experience. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Salina

February 14, 2024

Derek Duncan did very good job communicating about when the part arrived. The ease of getting an appointment and automated reminders were also appreciated. I think I will do some price shopping before goin More

by markb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Holm Buick GMC responded

Thanks for the feedback and Positive Review! Glad to hear Derek kept you informed and scheduling was easy. We understand price comparisons as we regularly check area competitors prices throughout year, and we encourage you to do the same. If you have any follow up or comparison questions about our pricing, feel free to reach out to our service manager, Lucas Luchsinger. We appreciate your business and hope to see you again! - Sincerely, the Holm Automotive Team of Salina

February 07, 2024

Holm's service team does a great job. They go the extra mile to let me know what is going on when performing maintenance and repairs. Great source when purchasing tires too. More

by starks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Holm Buick GMC responded

It's fantastic to hear your positive experience with Holm Automotive's service team! We strive to go the extra mile for our customers, and knowing they appreciate it is truly rewarding. We'd also like to thank you for recommending us as a source for tires. Customer endorsement is the best compliment we can achieve, thanks again for your business. Sincerely, the Holm Automotive Team of Salina

February 07, 2024

The service was pretty good. Apparently my low mileage GMC is an unreliable piece of junk that I shouldn’t drive outside of pushable distance from the dealer. More

by ANTERO700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Holm Buick GMC responded

Thank you for acknowledging our service team. We value your business and want to ensure you have a positive experience throughout. Please don't hesitate to reach out to our service manager, Lucas Luchsinger, at 785 823 6372 if you need further assistance. Sincerely, the Holm Automotive Team of Salina

February 07, 2024

Had a repair to our drivers side seat. They said it's a common problem. Asked them to order the part. After not hearing from them in a month I called to see if the part ever came in. Th More

by margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Holm Buick GMC responded

Our sincere apologies for the failure to follow up on your part order and not providing a resolution that met with your expectations. Please allow us the opportunity to review the repair order with the Salina service team and our Service Manager Lucas Luchsinger so we can ensure better communication and to what extent the reoccurring issue with the part is. Thank you for helping us improve our services. Sincerely, the Holm Automotive Team of Salina

February 04, 2024

Friendly, Honest, professional The entire staff worked as a team to accomplish the task at hand. More

by maddoginvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Holm Buick GMC responded

We're so glad you had a positive experience at Holm Automotive! Our team takes pride in working together to deliver friendly, honest, and professional service. Thank you for recognizing their teamwork - it truly means a lot to us. Sincerely, the Holm Automotive Team of Salina.

January 31, 2024

Good communication, quick to drop off and pick up the vehicle, delivery to work after drop off vehicle… Convenient... also good service on the vehicle itself More

by KNOXFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Holm Buick GMC responded

We're delighted to hear that Lucas Luchsinger and Derek Duncan provided you with excellent communication, prompt vehicle drop-off and pick-up, and even convenient delivery to your work following the service. Your kind words about our team highlight our core values of customer care and teamwork. Lucas and Derek, along with the entire service team, strive to deliver a seamless and stress-free experience for every customer. We take pride in exceeding expectations and ensuring customer satisfaction. Sincerely, the Holm Automotive Team of Salina

January 26, 2024

I work there part time and with a lot of nice people, so I give them some business More

by DYNODELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Holm Buick GMC responded

Thank you for your review Dell. Please let Lucas know what he can do to earn those other stars! Sincerely, the Holm Automotive Team of Salina.

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