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Holm Buick GMC - Service Center

Salina, KS

4.7
588 Reviews
Call Service Center (785) 823-6372

588 Reviews of Holm Buick GMC - Service Center

Sort by
November 23, 2021

Great personality, courtesy with professional manners make you feel welcome and like family as well. More

by gijoehardcorejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Janis Smischny
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November 19, 2021

The repair on my used vehicle was done free of charge since I was within 30 days of purchase. I was very happy with that. My only complaint was lack of communication on the length of time the repair to More

by LINDEMANNK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 17, 2021

Appreciated Dalton staying late on a Friday to fix my tire!! Always great service from Holmes! More

by jilly59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton
Report | Print
November 17, 2021

Very upset at losing Wayne wells and so many good mechanics trust is minimal at best More

by SNDMN52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
November 12, 2021

Derek did a great job getting me scheduled into a check up and Delivered it complete earlier than expected. More

by MMCMAHON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Janis Smischny
Report | Print
November 04, 2021

Brought my Sierra in for routine service, everyone was friendly, clean drop off area, and comfortable waiting area. Services were completed quickly. More

by DOUG.W.E.1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
Report | Print
October 21, 2021

Great Dealership and the service department does a great job! It's always nice to have the owner greet you and know your name when you are in the store. Tim and the staff do a great job of taking care of pe More

by KKITCHENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Holm Buick GMC responded

In a world of poor customer service and lack of gratitude, we like to think of ourselves as the exception to the norm. Tim will be excited to hear your vehicle experience is elevated by his commitment to knowing and appreciating customers. Thanks for the visit, we look forward to servicing you again in the future!

October 09, 2021

I was very satisfied with the service department. They were very friendly and fixed all issues with my vehicle. More

by LDWEBER92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crawford, Lacy Laffitte
Report | Print
Oct 22, 2021 -

Holm Buick GMC responded

Thank you for the kind words and strong endorsement! We look forward to seeing you next time!

September 29, 2021

Was very satisfied would recommend to others. You don’t have to wait long you’re in and out. More

by Chica of Delphos
Recommend Dealer
Yes
Employees Worked With
Janis Smischny
Report | Print
Oct 26, 2021 -

Holm Buick GMC responded

Thank you for the fantastic review! Janis does a great job of communicating with the techs to keep things rolling and we are pleased you noticed! We will see you next time!

September 27, 2021

This service area has changed significantly for the worse. Employees do not seem to care. More

by hankg4fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Holm Buick GMC responded

We appreciate you taking time to reflect on your visit. We are sorry to find we failed to meet your expectations on your recent appointment as this is primarily not the case for our customers. We hope you will open up with the service team and give them an opportunity to see how we can better fit your vehicle needs. Please reach out to Lucas Luchsinger, Service Manager or any of our friendly Service Writers as time permits.

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