Holm Buick GMC - Service Center

Holm Buick GMC responded

Thank you for your positive feedback! We're pleased to hear you found our staff helpful and appreciated the cleanliness of our dealership. We understand your concern about the waiting area chairs, and we appreciate you sharing your personal experience. We're glad you've consistently been impressed with our staff since your Mercedes purchase. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you found the process easy and fast, and that our team was helpful in providing you with maintenance information. We strive to make car ownership as convenient and informative as possible. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you appreciate the cleanliness of our shop and the politeness of our staff. We're pleased we could quickly address your battery replacement needs and get you back on the road. We look forward to serving you again. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for taking the time to share your perspective. We value your insights regarding the current GMC lineup and the absence of hybrid options. We understand that offering diverse and innovative vehicle choices, including hybrids, is important to many of our customers. At Holm Automotive Center, we strive to maintain open lines of communication with our manufacturers. Your feedback helps us advocate for the vehicle options that best serve our community. We are determined to always be improving and providing the best service we can. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you've consistently received excellent service and clear explanations of necessary repairs. Providing transparent and thorough service is a core part of our commitment to customer care and building trust with our clients. We strive to be trustworthy in all of our actions. We appreciate you taking the time to share your experience and are happy to know you're satisfied with our dealership Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your recent oil change was completed quickly. We understand that consistency in service time is important, and we apologize for any previous experiences where the process took longer than expected. We are always striving for professional growth and to improve our processes, and we will look into why oil changes can sometimes take longer. We are determined to improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our appointment scheduling process easy and that our service was prompt and efficient. We understand that your time is valuable, and we strive to provide a seamless and convenient experience for all our customers. We are industrious in o ur attempts to better our service for you. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Awesome! We're thrilled to hear you had an awesome service visit with Derek Duncan. Your satisfaction is our top priority, and we're dedicated to providing exceptional service every time. We strive to excel in customer care. Again, awesome! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're delighted to hear that you had a positive experience! We understand that vehicle maintenance can be confusing, and we're glad that our team took the time to explain your concerns clearly. Providing detailed reports with prioritized recommendations is a key part of our commitment to transparent and helpful customer care. We want to ensure you feel informed and confident about your vehicle's needs. We appreciate your feedback! Sincerely, the Holm Automotive Team of Salina