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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews
Call Service Center (785) 823-6372

371 Reviews of Holm Buick GMC - Service Center

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September 29, 2024

Car was not put back together, battery was out in the floorboard and charger was left in the car. Had to return to give back the Holm charger and have the mechanic put the floor board back correctly in t More

by PAULAUSTIN
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Holm Buick GMC responded

We genuinely appreciate your feedback and are truly sorry to hear about your recent experience. This does not align with our commitment to quality and customer care, and we understand how disappointing it must have been to encounter these issues after six years of loyalty. Your concerns about the assembly of your vehicle and the pricing are valid, and we will be addressing them with our team to ensure we uphold our standards. Thank you for bringing this to our attention; your input is crucial for our continuous improvement. We hope to make things right for you in the future. Sincerely, The Holm Automotive Team of Salina

September 29, 2024

Professional, courteous and accommodating. I was traveling through town from out of state when I was having trouble with my GMC Sierra concerning a diesel exhaust issue. They agreed to fit me More

by Klpisrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Holm Buick GMC responded

Thank you for the amazing review! Our team takes great pride in helping everyone they can to the best of our abilities. Their commitment is what separates us from the competition and the crew will appreciate knowing they made a difference in your trip. Hope to see you again and safe travels! Sincerely, the Holm Automotive Team of Salina

September 25, 2024

Everything was well done and I appreciate the professional staff.The service performed was explained throughly!! More

by LOJO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Holm Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear that our team’s professionalism and clear communication made your experience a positive one. At Holm Automotive, we pride ourselves on being diligent and ensuring our customers fully understand the services we provide. Your satisfaction is our top priority, and we appreciate the opportunity to serve you. Sincerely, the Holm Automotive Team of Salina

September 19, 2024

They have treated me well for service work. Like the Saturday schedule option. Competitive price for service More

by nsaskowski56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Holm Buick GMC responded

We're so glad to hear that you've had a positive experience with our service department. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We're happy to offer convenient Saturday hours to accommodate your busy schedule. At Holm Automotive Center, we strive to provide competitive pricing and exceptional service on every visit. Thank you again for choosing Holm. We look forward to serving you in the future. Sincerely, Sincerely, the Holm Automotive Team of Salina

September 13, 2024

It was a great experience! Everyone is very knowledgeable and friendly. I would recommend Holm to others!! More

by KIMUNRUH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 12, 2024

The staff is always knowledgeable, friendly and courteous. I brought my vehicle in for service appointment (new tires). Derek called me regarding oil change, would be needed soon, so I went ahead More

by URBANCOWGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience at Holm Automotive Center! We're thrilled to hear that you were impressed with our staff's knowledge, friendliness, and courtesy. Our team strives to provide exceptional service and we're glad that Derek was able to recommend the oil change to keep you r vehicle running smoothly. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 10, 2024

Went in for oil change and inspection. They got me in and out quickly and were very kind in offering drinks or a snack while I waited. Great customer service! More

by breezybeth1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience at Holm Automotive Center. Our team is dedicated to providing efficient and friendly service. We're glad to know that Ethan Hodges and Owen Krueger provided you with excellent service during your oil change and inspection. We appreciate your recommendation of Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

September 09, 2024

Fixed right the first time everytime all employees friendly and courteous and they exceed expectations thank yoi More

by ROBERTWDIDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Holm Buick GMC responded

Dear Customer, Thank you for taking the time to share your excellent experience with Holm Automotive Center. We're thrilled to hear that you were so impressed with the friendliness, courtesy, and professionalism of our employees. Our team strives to exceed expectations in every interaction, and we're delighted to know that we met and surpassed your standards. We appreciate your kind words about Ethan Hodges and the service team at Holm Buick GMC in Salina. We'll be sure to pass along your feedback to Ethan and the rest of the team. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

September 06, 2024

The service appointment took longer than I anticipated, but they were able to get it fixed. More

by KKANSAS
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Holm Buick GMC responded

Thank you for your feedback. We apologize that your service appointment took longer than expected. We understand that your time is valuable, and we strive to complete all work efficiently. We're glad that Ethan Hodges was able to successfully address the issue with your vehicle. Please know that we're always working to improve our processes to minimize wait times. Thank you for your understanding. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

September 03, 2024

Got my car all taken care of! Called on a Tuesday and got me in on Thursday. Would recommend all my friends to Holms. More

by BUCOJUCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Buick GMC responded

Thank you for your excellent review of Holm Buick GMC of Salina! We're delighted to hear that you were satisfied with our service and turnaround time. Your recommendation means a lot to us. We strive to provide top-notch customer service, and it's rewarding to know that we've met your expectations. Thank you again for choosing Holm Buick GMC. Sincerely, The Holm Automotive Team of Salina

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