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Holm Buick GMC - Service Center

Salina, KS

4.7
369 Reviews

369 Reviews of Holm Buick GMC - Service Center

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October 20, 2020

i just recently bought a vehicle from your company and everyone very friendly and helpful just had free tire rotation and free oil change very pleasant More

by DEBBIE.BODER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Lacy Laffitte
October 20, 2020

Even though it was Saturday and service department closed, Gavin Sutton and Mike Bettles went above and beyond to help me in my difficulty. Really appreciate their great attitude. More

by judykvasnicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bettles, Jeff Crawford, Gavin Sutton
October 12, 2020

Took vehicle in for service and we were pleased with the service work and the attention to detail provided. Everything went well and the cleanliness of the dealership was exceptional. Thanks for a job well More

by stevegraham0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Oct 15, 2020 -

Holm Buick GMC responded

We appreciate your business and are ecstatic with your review of our GM Service Department. Thank you for the compliment and we will continue to look for ways to exceed your expectations!

October 11, 2020

The experience is above and beyond. My entire family gets their vehicles serviced here. Friendly and fast. It's always a pleasure doing business here. More

by ettiffal_ycal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Lacy Laffitte
Oct 15, 2020 -

Holm Buick GMC responded

Thanks for taking time to acknowledge the hard work Lacy and Wayne put into every customer visit. Your review means the world to us & we hope to see you again soon!

October 06, 2020

Great, Fast service. Had my truck in and out before the actual appointment time and kept it clean. Everyone was also very nice and friendly. More

by JAMIEIRENE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
October 02, 2020

Well starting out it was a good experience but further down the road things got a little bit uncomfortable, I was feeling like because I was a woman that they could just take advantage of me but now that More

by midnightangelat1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crawford, Lacy Laffitte, Cedric Salas
October 02, 2020

They always do their best to ensure their customers are taken care of. They offered to take me home after I brought my vehicle in and serviced me with a smile! They even laughed and joked with me. More

by kendramiller12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ, Wayne Wells, Lacy Laffitte
September 28, 2020

They were able to schedule me in right away and get my car fixed. I called on Thursday and scheduled it for Friday. I dropped it off early on Thursday and they diagnosed the problem and had my car fixed F More

by WCASELMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Lacy Laffitte
September 25, 2020

They told me it would take an hour and it took half a day also say he will call when done which he never did More

by corykeezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Crawford
September 07, 2020

When the service finally got done it was good. They were running 45 minutes behind right from the start. Yes I had a appointment. Hopefully the time issue gets fixed. More

by Mtcarpentier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Sep 09, 2020 -

Holm Buick GMC responded

Thank you for the kind words despite the delay of service. We appreciate your review and patience as we transition into our new Salina facility. We just added four new vehicle lifts, a new alignment rack, special tool organizing system, and two new Service Staff members all to better serve our patrons. We hope your next visit is timely and look forward to seeing you back!

Sep 09, 2020 -

Mtcarpentier responded

That is great news. I look forward to my visit tomorrow

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