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Holm Buick GMC - Service Center

Salina, KS

4.7
369 Reviews
Call Service Center (785) 823-6372

369 Reviews of Holm Buick GMC - Service Center

Sort by
February 17, 2021

Your company always takes good care of me and I appreciate it! I wish I’d paid for the woman I visited with while waiting. More

by JALOHA70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford, Lacy Laffitte
Report | Print
Feb 18, 2021 -

Holm Buick GMC responded

Thank you for the great review and repeat business, We will continue to work hard to exceed your expectations and provide quality service. - We appreciate you taking time to reflect on your visit. Jamie Hughes- Internet Manager - Holm Auto Group.

February 09, 2021

Very helpful, friendly staff in the service department. The best experience at a service department I’ve ever had. I will be back in the further! More

by NJOANIE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Arthur Jones, Lacy Laffitte
Report | Print
Feb 18, 2021 -

Holm Buick GMC responded

Thank you for taking time to leave a review for the team! Our staff appreciates the endorsment and will look for new ways to exceed your expectations! - Stay Warm! Jamie Hughes- Internet Manager - Holm Auto Group.

January 28, 2021

I will use this dealership for next car issues, friendly, good service. Hopefully not for quite awhile. Have heard good remarks using holm dealership. Thanks More

by mopat@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Arthur Jones, Lacy Laffitte
Report | Print
Jan 29, 2021 -

Holm Buick GMC responded

Thank you for taking time to review your recent visit to our service department. We are glad you had a great experience and look forward to exceeding your expectations in the future.

January 27, 2021

Very helpful! Did a nice job explaining services provided and future recommendations. Service team made an effort to work quickly and efficiently. Friendly service appreciated! More

by JCAIRO22
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Lacy Laffitte
Report | Print
Jan 29, 2021 -

Holm Buick GMC responded

Thank you for acknowledging the efforts put forth by our service writers. They have one the most complex positions in the store working with customers, mechanics, & parts personnel to advise customers safely to the best recommendations for each individual vehicle and customer needs. They will really appreciate the review! - Holm Buick GMC

January 25, 2021

Was greta every step of the way. Clear and concise on everything that needed to be done. Helped out a great deal. Job well done. More

by CWOOD810
Recommend Dealer
Yes
Employees Worked With
Jeff Crawford
Report | Print
January 08, 2021

I had to return the next day, engine light came on. Oil dipstick was not put back in correct. Complete waste of my time. Please pay attention to detail. More

by ALISHAWHITE
Recommend Dealer
No
Employees Worked With
Jeff Crawford
Report | Print
Jan 15, 2021 -

Holm Buick GMC responded

We appreciate you bringing this to our attention and thank you for speaking with our service manager Wayne Wells to resolve the issue. We look forward to better serving you on your next visit and sincerely apologize for the inconvenience. Thank you Jamie Hughes, Internet Manager - Holm Buick GMC

Jan 15, 2021 -

ALISHAWHITE responded

I appreciate the swift response and effort made to make up for the time lost. I brought my sons car in today and everything went well.

Jan 23, 2021 -

Holm Buick GMC responded

Thank you again for the opportunity to correct the situation and better serve your needs! Safe travels to you. See you next time!

January 06, 2021

Excellent service, as always! We have trusted the service department with all of our vehicles for many years! Wayne & Jeff are easy to communicate with and get the job done efficiently and correctly More

by eveready5775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells, Jeff Crawford
Report | Print
Jan 15, 2021 -

Holm Buick GMC responded

Your kind words are the type of primary motivator that make Wayne and Jeff strive for excellence. Thank you for your review and your business! Jamie Hughes - Internet Manager - Holm Auto

January 01, 2021

Good service as was always the case with Bennett. Oil change and tire rotation took about an hour as was told me it would be. Thanks. More

by DAVIDFOOR416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wells
Report | Print
December 22, 2020

Awesome dealership to work with! A friendly service department and fast service. I feel confident when I leave my vehicle with Holm to be serviced. More

by M11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Arthur Jones, Lacy Laffitte
Report | Print
December 18, 2020

As always Service is fabulous and the people are friendly. I recoomend Holm Automotive Service Department. They go above and beyond for their customers everytime! More

by lisamcdowell08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Wells, Jeff Crawford, Arthur Jones, Lacy Laffitte
Report | Print
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