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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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October 23, 2024

Great customer service. Always call with recommendations while completing the oil change. Very friendly staff More

by kansascowgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear that our team was friendly and helpful. Our goal is to provide excellent customer service and keep you informed about your vehicle's health. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 15, 2024

Good service good service good service good service good service good service good service good More

by emlkrj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Holm Buick GMC responded

Thank you for your excellent review! We're thrilled to hear that you had a positive experience with our service department. Your satisfaction is our top priority, and we're glad that Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges provided you with outstanding service. We appreciate your feedback on the workmanship, service time, and communication. Your ratings of 5.0 in these areas are a testament to the hard work and dedication of our team. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

October 14, 2024

Process buying my Buick to moving on to the first service appointment was easy and flawless. Worth traveling the hour to not only getting a great car but having the backup was well worth it. Truly recommend More

by info@frontrangepackaging.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that your experience with us, from the car buying process to the first service appointment, was seamless and positive. We strive to provide exceptional customer service throughout the entire car ownership journey. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 11, 2024

You soon learn to expect awesome service at Holmes and they exceed expectations each and every time! More

by Weezy’s Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for such a fantastic review! It's exciting for us to hear we constantly meet or exceed your expectations. We will be sure to pass this information on to our service technicians to acknowledge their hard work. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina

October 10, 2024

They are the best in the business. Very easy to work with! Get you in in a very timely manner! More

by KIMBERHILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

We're thrilled to hear that you had a positive experience with our service department. Your kind words are a testament to the hard work and dedication of our team. We strive to provide exceptional customer service and go the extra mile for our customers. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 10, 2024

Holm auto was very accommodating. Went right to work on our truck. Completed scheduled maintenance and recall work in a timely manner. Allowed us to test drive a fully loaded new Silv More

by Tom and Sarah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe Grullon
Oct 13, 2024 -

Holm Buick GMC responded

Dear Tom & Sarah, We're delighted to hear that your recent service visit at Holm Buick GMC was a positive experience. Our team strives to provide exceptional service in a timely manner, and we're glad that we were able to meet your expectations. We appreciate you taking the time to share your feedback. Your satisfaction is our top priority, and we'll continue to work hard to ensure that every customer visit is a memorable one. Thank you again for choosing Holm! Sincerely, The Holm Automotive Team of Salina

October 06, 2024

We received excellent service. We stopped in hoping to get our car in that day. They were able to fix the problem and we were on our way within an hour. More

by WEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that you were able to get your car fixed quickly and efficiently. Our team is dedicated to providing top-notch service and exceeding our customers' expectations. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 05, 2024

I brought my car in for service on my air conditioning. After evaluation, I was informed that the rear air conditioning unit had a hole in it and would need to be replaced at significant cost. I elected no More

by WRALSOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Gentry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Holm Buick GMC responded

Thank you for allowing our Service Manager to explain the diagnosis of your AC and our obligation to repair all leaks before administering refrigerant. We appreciate your time and understanding of the matter and why it is important for both environmental and regulatory causes that we thoroughly diagnose and document air conditioning related repairs. We look forward to seeing you on your next visit! Sincerely, the Holm Buick GMC team of Salina.

October 04, 2024

They were courteous, fast and thorough. I have confidence in their work and will continue to have my vehicle serviced here. More

by unruhwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

Thank you, Wanda, for your wonderful feedback! We're glad to hear that our team was courteous, fast, and thorough during your visit. Your confidence in our service means a lot to us, and we look forward to continuing to take care of your vehicle needs. Sincerely, The Holm Automotive Team of Salina

September 30, 2024

First oil change and multi point inspection on our new Buick. Went very smoothly and in a timely manner. More

by Don Westphal
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Holm Buick GMC responded

Dear Don Westphal, We're glad to hear that your first oil change and multi-point inspection on your new Buick went smoothly and in a timely manner. Our team is dedicated to providing efficient and high-quality service. We appreciate you allowing us to perform your scheduled maintenance to keep your Buick running in smoothly. Thank you for your business! Sincerely, the Holm Automotive Team of Salina