Holm Buick GMC - Service Center

Holm Buick GMC responded

We are so glad to hear that you had such a positive experience at our dealership! It's important to us that our customers feel valued and respected, and it sounds like our staff did a great job of that. We appreciate your business and are grateful for your kind words. We hope that you will continue to choose us for your automotive needs, and we look forward to seeing you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words about Lucas Luchsinger, Derek Duncan, and Mason Bettles. We're so glad to hear that you had a positive experience with them and that they were able to take good care of your vehicle. We hope to see you soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for taking the time to share your fantastic experience with Jamie and Derek at Holm Buick GMC! We're thrilled to hear that they provided outstanding customer service during your service visit. We understand the importance of quick and efficient service, especially when it comes to warranty work, and it's great to know that Jamie and Derek were able to confirm and take care of your truck promptly. At Holm Buick GMC, we strive to provide the best customer service in the industry, and it's wonderful to hear that your experience with us has been exceptional. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again when the need arises. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Jenny, we're delighted to hear that you had another excellent experience during your recent service visit at Holm Buick GMC! Providing convenience and flexibility to our valued customers is a top priority for us, and we're thrilled that we could accommodate your busy schedule. It's fantastic to know that you were able to get in quickly for your oil change, ensuring your vehicle remains in top-notch condition. We truly appreciate your continued trust in our service department and look forward to serving you again in the future. If you ever have any questions or need assistance with anything automotive-related, please don't hesitate to reach out. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your kind words! We're so glad to hear that you always have a positive experience doing business with our dealership. We strive to create a welcoming and informative environment for our customers, and we're happy to hear that our staff is able to provide you with the personal attention and service that you deserve. We also appreciate you mentioning that we go out of our way to meet customer expectations. That is something that we take very seriously, and we're always working to improve our processes and services. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Hi [reviewer name], Thank you so much for your positive review! We're so glad to hear that Lucas was able to greet you promptly and confirm your service request. We're also happy to hear that he kept you updated on the status of your vehicle, and that you were satisfied with the work that was done. Lucas is a valuable member of our team, and we're proud of the commitment he shows to our customers. He is always happy to go the extra mile to make sure that our customers have a positive experience at our dealership. We appreciate you taking the time to leave us a review, and we're so happy to have you as a customer. We hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your experience with us regarding your recent service visit at Holm Buick GMC. We're delighted to hear that you had such a positive and efficient experience. Making your appointment over the phone and getting you in the next day reflects our commitment to providing convenient and prompt service. Fast and friendly service is what we strive for, and it's fantastic to know that you experienced just that. If you ever need assistance with your vehicle in the future or have any questions, please don't hesitate to reach out. We're here to help, and we appreciate your trust in Holm Buick GMC. Safe travels! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your exceptional experience with us! We're delighted to hear that everyone at Holm Buick GMC was friendly and helpful during your service visit. We take great pride in providing top-notch customer service, and reaching out to ensure your continued satisfaction after the sale is indeed a special touch. Your recommendation means a lot to us, and we appreciate your trust and support. If you or anyone you know ever needs automotive assistance, please don't hesitate to reach out. We're here to help and serve you. Safe travels in your vehicle, and thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with the best transparent and professional sales experience, so we are very disappointed to hear that yours was not up to par. Please allow me the opportunity to forward survey to our leadership team for review. We hope you will still take advantage of your two years complimentary maintenance and allow us the opportunity to serve your needs. Sincerely, the Holm Automotive Team of Salina.