370 Reviews of Holm Buick GMC - Service Center
This service area has changed significantly for the worse. Employees do not seem to care. worse. Employees do not seem to care. More
Fast reliable service , great mechanics, excellent customer service. Checkout staff were very friendly 10 out of 10 customer service. Checkout staff were very friendly 10 out of 10 More
This is one of the most friendly dealership I have used. They don't try and get you to spend money on things you don't need! They don't try and get you to spend money on things you don't need! More
Not Impressed with “multi point” inspection. Check engine light on but not noted in report. Other things in report felt rushed. Not good feeling with how honest service tech is light on but not noted in report. Other things in report felt rushed. Not good feeling with how honest service tech is More
Thank you for taking my car right in and finding out what was wrong with it! I was given exceptional service!!! The service manager was very courteous! was wrong with it! I was given exceptional service!!! The service manager was very courteous! More
I always receive fast and friendly service with a smile when I visit Holm Buick GMC. I don’t know what else to say!? Thank you when I visit Holm Buick GMC. I don’t know what else to say!? Thank you More
I was told the turbo was going out and it would be $1800 to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid Monday, no call and I left a message. No call back by 4pm so called again. Was told they had to get a list of parts etc to be able to give the warranty department and that they would call back. Tuesday 1pm, my father stops by the dealership, gets the same response. Dealership was told for the 3rd time that we needed it checked out ASAP because it is my sons car and he’s moving back to Kstate at end of week. Just took the car in last week to get oil change and told everything was fine. This is not the first time I’ve had issues with this dealership. More
The repair wasn't something they were familiar with, so it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. More