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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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January 10, 2022

I was able to schedule an appointment that same day when I called for my oil change. Staff were friendly, service was professional and the cost was reasonable. Great place! More

by JENNY.FORRESTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janis Smischny
Jan 27, 2022 -

Holm Buick GMC responded

Thanks for coming in Jenny! Glad everything worked out on scheduling and we certainly appreciate all the compliments! Let us know if there are any other ways we can better accommodate your service needs, we are always open to suggestion! - Holm Buick GMC

January 07, 2022

Friendly service and prompt service, Everything was taken care of in a very timely manner. More

by dandan9413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Excellent and prompt service! When this dealership says they will do something, it happens…..and when they say it will happen! More

by MCDANJAM73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

Friendly service, we get taken care of in a very timely manner, everything is checked over and they recommend what needs taken care of. More

by Patty Struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Janis Smischny
December 16, 2021

Friendly and honest. Really good customer service, they are the best in town. I would highly recommend them More

by EMILYRP82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Clean facilities, extremely friendly and knowledgeable staff members. My advisor Janis was extremely helpful in particular. More

by Mason Bettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny
December 09, 2021

Friendly, competent service in a timely manner. Comfortable waiting area. Will return to their service department again. More

by ALLAMANR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janis Smischny
December 08, 2021

Oil change went from 39bicks to 71. Rotated tires without asking looking for some place else to get my work done.s More

by KKIRK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Holm Buick GMC responded

We apologize the included services were not clearly communicated before being performed. Lucas and the his team are committed to creating a quality experience based on trust so your review will help us achieve that goal. We do find our pricing to be very competitive and encourage folks to check our our service page for money saving coupons on routine maintenance! Thanks again for your time and insight!

December 08, 2021

Great Customer Service. I really liked the service writers in the service department. I was impressed with everyone. More

by JSMISCHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Janis Smischny
December 08, 2021

The Representative Derick was awesome was able to get me in right away. Service dept did well. More

by GRACE.COCHRAN2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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