Holm Buick GMC - Service Center

Very satisfied with the service we have received this time and all the past times we have been to this dealership time and all the past times we have been to this dealership More

The service department was ready when I arrived and the routine service was done in a timely fashion. routine service was done in a timely fashion. More

Great people to work with. Very accommodating and timely with the work they had to do. Very accommodating and timely with the work they had to do. More

Derek was great and our Holm experience was great. No problems and got in as scheduled and out in about an hour. No problems and got in as scheduled and out in about an hour. More

Good place. I don’t want to type 15 words. Thanks but no thanks. Urg. I don’t want to type 15 words. Thanks but no thanks. Urg. More

They are friendly and do a great job! They answer questions honestly and want to keep the customer in a well maintained, safe car. They answer questions honestly and want to keep the customer in a well maintained, safe car. More

Qualify service and willing to correct any issues without a hassle. I recomend Holm Automotive Service a hassle. I recomend Holm Automotive Service More

I am normally quite pleased with the service received from Holm Buick. In fact, the services performed (oil change, tire rotation, and EPB software update) were performed to my satisfaction. The main iss from Holm Buick. In fact, the services performed (oil change, tire rotation, and EPB software update) were performed to my satisfaction. The main issue I had was time. I had a 9am appointment time (5 mins late on my part). I left my car at the shop and was told I would get a call when it was ready or if other info was needed. At 3:30 pm I called because I had not heard anything yet. I was told at that time that my car was in and getting looked at. Then just after 4pm I received another phone call telling me about the software update needed to fix an issue which I then authorized. I got dropped off just after 5pm to get my car and was asked about changing the cabin air filter at that time; something I think could have been asked at the 4pm call. It was about 5:30 before my car was actually ready to go. I did not have time to discuss the issue with staff at that time as I was already behind schedule for other activities I had that night. I do not see what took 6+ hours to complete. More

Always professional and prompt. Everyone is very friendly here. Options were explained. Refreshments are provided. Everyone is very friendly here. Options were explained. Refreshments are provided. More

My car was acting like it wasn't going to start when I filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's ha filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's hard for my Dad (86) to drive anymore. I waited 3 weeks without a call. They also messed up the tire pressure screen so that when I added air to front tires, the screen said it was the back tires. Twice they were to fix that and twice they did not. This was my Mom's car and has always been serviced here, but no more. Even my Dad was disappointed. More