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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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June 13, 2022

Friendly and courteous people. Did not have to wait long while car was serviced. Was asked if I would like coffee or something to drink while I waited. More

by janfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Holm Buick GMC responded

Thanks for taking time to leave a fantastic 5 Star review for the hardworking Holm Team! - Safe Travels, Holm Buick GMC

June 10, 2022

The service staff was very accommodating, friendly, and professional. A courtesy call from service staff alerted me to other issues needing addressed while informing me the vehicle was ready for pickup. More

by ronaldharris67ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Fantastic 5 Star review Ron! Thank you for letting us know about the great Service you received.. We look forward to your next visit and hope you have a great summer! - Holm Buick GMC

June 10, 2022

Worked with several in their service department and all aspects of the work and communication was very good. More

by ebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Fantastic 5 Star review! Thank you for letting us know about the great Service you received.. We look forward to your next visit and hope you have a great summer! - Holm Buick GMC

June 06, 2022

I was very happy with the service personnel but the price for the parts were outrageous considering what I could buy parts on my own and wait time was not very good because they had to order the part probabl More

by TIMSCHRADER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Laffitte, Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Thank you for taking time to leave a review and for giving us some pointers on how we can improve. We appreciate your feed back on pricing too and will definitely share your review with the fixed operations director. We appreciate your business and wish you safe travels- The Holm Buick GMC team!

May 31, 2022

Great service came in for service told me what was needed with oil change got out when needed More

by grannywagonMs.Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Disney, Lacy Laffitte, Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Thank you for your business and taking time to leave such a great review. Safe travels this Summer from Holm Buick GMC.

May 24, 2022

Everyone was so helpful and kind. They looked at my car and found I only needed some gas and had me back on the road in a short time even though it was over the lunch hour. More

by jenniferconn17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daezia Harris
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

May 24, 2022

The dealership needs to better train shop employees so they don’t get the wrath of management when something is not done correctly. More

by MORRIES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
May 24, 2022

Outstanding customer service, kept me updated on the status of my repair and had it done in a timely manner! I had purchase the extended warranty from Cedric when I bought the vehicle and it only cost m More

by CRS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kirwan, Mike Bettles, Lacy Laffitte, Cedric Salas, Janis Smischny, Erik Wilson, Daezia Harris
May 24, 2022 -

Holm Buick GMC responded

We can't thank you enough for recognizing the diligence and care our departments exhibit when it comes to customer satisfaction. Our extended protection plan is just one of the many ways we seek to protect your investment and help you meet the demands of your life through your vehicle. Thank you for the excellent review! All the best from Holm Buick GMC!

May 11, 2022

I broke down in Salina and had an exhaust problem with my Duramax truck. Lucas and his team at the service department did an amazing job getting me in and out within five or six hours of my reported problem. More

by jim@jplcares.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

May 03, 2022

Although this is a fine dealership they are overcharging for service dept work. Oil changes are now $70 without tire rotation which they will add if you don’t specify. Since this dealership changed name the More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel Ryberg is excellent, Lacy Laffitte, Janis Smischny
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