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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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July 21, 2022

Once again very satisfied with the service department! Went in for a check engine light and when they checked the code found out it was an old service bulletin and fixed it entirely free of charge. A $150 More

by LINDEMANNK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janis Smischny
Jul 25, 2022 -

Holm Buick GMC responded

Thank you for sharing details of your service visit with the online community! It's words of praise like these that keep us motivated to serve. We appreciate your business and look forward to seeing you again! - Holm Buick GMC

July 20, 2022

Service personnel were very professional and friendly! A few of the office personnel members (men only), probably management, couldn't find time to smile or speak.as they walked by! More

by browns400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daezia Harris
Jul 25, 2022 -

Holm Buick GMC responded

Thanks for taking time to leave such a great review for Daezia and visiting our facility. You should never be met without a smile or friendly hello regardless of whom you encounter so our sincerest apologies. Thanks for letting us know so that we may strive to improve on this level. - Holm Buick GMC

July 05, 2022

Daezia Harris was very friendly and very helpful. I appreciated her great attitude while multi-tasking More

by long time customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daezia Harris
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! Please contact us with any future automotive needs! -The Holm Buick GMC team

July 01, 2022

The gentleman I dealt with directly, Derek, was really helpful and professional. He called me twice during time they had my car to explain the issues they came up with and how much it would cost and made More

by tanneri1702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

June 30, 2022

Friendly, helpful, conscientious, courteous, easy access to the business, and always willing to go the extra step! More

by JLEURIT
Recommend Dealer
Yes
Employees Worked With
Daezia Harris
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you again soon! -The Holm Buick GMC team

June 29, 2022

Excellent! All staff were great and worked hard to get me back on the road again. I would strongly recommend their services. More

by Coolz1908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ - Service Manager, Lacy Laffitte, Janis Smischny
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you again soon! -The Holm Buick GMC team

June 24, 2022

Derek has done an excellent job of taking care of our tire needs. He is always cheerful and willing to help us out! More

by RGOHLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you again soon! -The Holm Buick GMC team

June 22, 2022

We purchased our 2019 GMC Terrain here. Excellent Staff and Service .They always make you feel welcome! More

by MAXWAYNE923
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daezia Harris
Jan 18, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -The Holm Buick GMC team

June 18, 2022

Everyone is very friendly and accommodating. I was able to get my vehicle in to worked on fairly quickly More

by JANN38US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daezia Harris
Jun 18, 2022 -

Holm Buick GMC responded

Thank you for taking time to leave such a great review - Safe travels this summer from all of us at Holm Buick GMC!

June 14, 2022

We had our 2010 GME Acadia in shop to repair headlight problem on driver side. They fixed the problem but did not put all the parts back on and now they are missing. We are missing Front Panel Molding/Rad More

by acfalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Duncan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Holm Buick GMC responded

Thank you for allowing us to correct the technician's error and make things right with your Acadia. It is our responsibility to ensure your vehicle is repaired to a high level of satisfaction and we regret both the poor communication and service you initially received. Allowing us to correct the issue gives us both a coaching opportunity and a heightened state of awareness amongst the team. We apologize for the error and are grateful for your patience. - Sincerely, the Holm Buick GMC team,

Jun 24, 2022 -

acfalk responded

Thanks for fixing the Acadia and making it right. The technician's need to be more on the ball and make sure all the parts are back on. Thanks Alan.

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