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Holm Buick GMC - Service Center

Salina, KS

4.7
536 Reviews
Call Service Center (785) 823-6372

536 Reviews of Holm Buick GMC - Service Center

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September 12, 2024

The staff is always knowledgeable, friendly and courteous. I brought my vehicle in for service appointment (new tires). Derek called me regarding oil change, would be needed soon, so I went ahead More

by URBANCOWGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Holm Buick GMC responded

Thank you for sharing your positive experience at Holm Automotive Center! We're thrilled to hear that you were impressed with our staff's knowledge, friendliness, and courtesy. Our team strives to provide exceptional service and we're glad that Derek was able to recommend the oil change to keep you r vehicle running smoothly. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 10, 2024

Went in for oil change and inspection. They got me in and out quickly and were very kind in offering drinks or a snack while I waited. Great customer service! More

by breezybeth1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Krueger
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Sep 13, 2024 -

Holm Buick GMC responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience at Holm Automotive Center. Our team is dedicated to providing efficient and friendly service. We're glad to know that Ethan Hodges and Owen Krueger provided you with excellent service during your oil change and inspection. We appreciate your recommendation of Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

September 09, 2024

Fixed right the first time everytime all employees friendly and courteous and they exceed expectations thank yoi More

by ROBERTWDIDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Holm Buick GMC responded

Dear Customer, Thank you for taking the time to share your excellent experience with Holm Automotive Center. We're thrilled to hear that you were so impressed with the friendliness, courtesy, and professionalism of our employees. Our team strives to exceed expectations in every interaction, and we're delighted to know that we met and surpassed your standards. We appreciate your kind words about Ethan Hodges and the service team at Holm Buick GMC in Salina. We'll be sure to pass along your feedback to Ethan and the rest of the team. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

September 06, 2024

The service appointment took longer than I anticipated, but they were able to get it fixed. More

by KKANSAS
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Holm Buick GMC responded

Thank you for your feedback. We apologize that your service appointment took longer than expected. We understand that your time is valuable, and we strive to complete all work efficiently. We're glad that Ethan Hodges was able to successfully address the issue with your vehicle. Please know that we're always working to improve our processes to minimize wait times. Thank you for your understanding. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

September 03, 2024

Got my car all taken care of! Called on a Tuesday and got me in on Thursday. Would recommend all my friends to Holms. More

by BUCOJUCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Holm Buick GMC responded

Thank you for your excellent review of Holm Buick GMC of Salina! We're delighted to hear that you were satisfied with our service and turnaround time. Your recommendation means a lot to us. We strive to provide top-notch customer service, and it's rewarding to know that we've met your expectations. Thank you again for choosing Holm Buick GMC. Sincerely, The Holm Automotive Team of Salina

August 26, 2024

My appointment was at 9:00 and I was out by 9:30. Got complete service and tires rotated. The young man who checked my out could not have been nicer. I will go back there in the future. Treated l More

by lauragarner1947
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Holm Buick GMC responded

Dear lauragarner1947, We're so happy to hear that you had a positive experience at Holm Buick GMC! Your satisfaction is our top priority, and we're thrilled that you were in and out so quickly. We're also delighted to hear that Derek provided you with excellent service. Our team strives to create a welcoming and efficient environment for all of our customers. Thank you again for choosing Holm Buick GMC in Salina. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

August 16, 2024

Owen and Derek are great to deal with. They made things quick and easy without too much of the normal dealer hassles. More

by JNLRENNER
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Krueger
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Aug 23, 2024 -

Holm Buick GMC responded

We’re delighted to hear that Owen and Derek provided you with a seamless service experience! Their dedication to making the process quick and easy is a testament to our commitment to exceptional customer care. Thank you for choosing Holm Automotive for your service needs. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

August 15, 2024

Vehicle was overheating, found and fixed the leak quickly. Always receive great honest and fair service with Holm. I would highly recommend for service and sales. More

by WATUPLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Holm Buick GMC responded

We're so glad to hear that we were able to quickly diagnose and fix your vehicle's overheating issue! Our team strives to provide honest, fair, and efficient service to all our customers. We appreciate your kind words and your continued loyalty to Holm Automotive. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Salina

August 11, 2024

The service department staff was right on schedule with the module update that we were notified about. When the module update was completed we were notified by a phone call a pickup the car. More

by MLPWESTPHAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Holm Buick GMC responded

Thank you for your kind words about our service department! We’re delighted to hear that your module update was completed on schedule and that you appreciated the courtesy call to let you know your vehicle was ready for pickup. Your satisfaction is our top priority, and we strive to exceed your expectations with every visit. Sincerely, The Holm Automotive Team of Salina

August 10, 2024

We were very pleased and touched that they made time to attend to our 12-year old Buick, even though we are from out of State and not a regular customer. We were impressed by the professionalism and pleas More

by diana1jaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was the one who worked so efficiently to get us rolling despite their busy Monday schedule.
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Aug 15, 2024 -

Holm Buick GMC responded

We're thrilled to hear that your experience at Holm Buick GMC was a positive one, especially given the unexpected circumstances of being out of state. Our team strives to provide exceptional service to all our customers, regardless of where they come from. We're glad we could assist you in getting back on the road promptly. Your kind words about our staff's professionalism and willingness to help truly mean a lot to us. It's our commitment to create meaningful relationships with our customers, and we're happy to have exceeded your expectations. Thank you for choosing Holm Buick GMC! Sincerely, The Holm Automotive Team of Salina

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