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Holm Buick GMC - Service Center

Salina, KS

4.7
536 Reviews

536 Reviews of Holm Buick GMC - Service Center

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October 10, 2024

They are the best in the business. Very easy to work with! Get you in in a very timely manner! More

by KIMBERHILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease, Owen Krueger
Oct 24, 2024 -

Holm Buick GMC responded

We're thrilled to hear that you had a positive experience with our service department. Your kind words are a testament to the hard work and dedication of our team. We strive to provide exceptional customer service and go the extra mile for our customers. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 06, 2024

We received excellent service. We stopped in hoping to get our car in that day. They were able to fix the problem and we were on our way within an hour. More

by WEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that you were able to get your car fixed quickly and efficiently. Our team is dedicated to providing top-notch service and exceeding our customers' expectations. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 05, 2024

I brought my car in for service on my air conditioning. After evaluation, I was informed that the rear air conditioning unit had a hole in it and would need to be replaced at significant cost. I elected no More

by WRALSOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Gentry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Holm Buick GMC responded

Thank you for allowing our Service Manager to explain the diagnosis of your AC and our obligation to repair all leaks before administering refrigerant. We appreciate your time and understanding of the matter and why it is important for both environmental and regulatory causes that we thoroughly diagnose and document air conditioning related repairs. We look forward to seeing you on your next visit! Sincerely, the Holm Buick GMC team of Salina.

October 04, 2024

They were courteous, fast and thorough. I have confidence in their work and will continue to have my vehicle serviced here. More

by unruhwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

Thank you, Wanda, for your wonderful feedback! We're glad to hear that our team was courteous, fast, and thorough during your visit. Your confidence in our service means a lot to us, and we look forward to continuing to take care of your vehicle needs. Sincerely, The Holm Automotive Team of Salina

September 30, 2024

First oil change and multi point inspection on our new Buick. Went very smoothly and in a timely manner. More

by Don Westphal
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Holm Buick GMC responded

Dear Don Westphal, We're glad to hear that your first oil change and multi-point inspection on your new Buick went smoothly and in a timely manner. Our team is dedicated to providing efficient and high-quality service. We appreciate you allowing us to perform your scheduled maintenance to keep your Buick running in smoothly. Thank you for your business! Sincerely, the Holm Automotive Team of Salina

September 29, 2024

Professional, courteous and accommodating. I was traveling through town from out of state when I was having trouble with my GMC Sierra concerning a diesel exhaust issue. They agreed to fit me More

by Klpisrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Holm Buick GMC responded

Thank you for the amazing review! Our team takes great pride in helping everyone they can to the best of our abilities. Their commitment is what separates us from the competition and the crew will appreciate knowing they made a difference in your trip. Hope to see you again and safe travels! Sincerely, the Holm Automotive Team of Salina

September 29, 2024

Car was not put back together, battery was out in the floorboard and charger was left in the car. Had to return to give back the Holm charger and have the mechanic put the floor board back correctly in t More

by PAULAUSTIN
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

We genuinely appreciate your feedback and are truly sorry to hear about your recent experience. This does not align with our commitment to quality and customer care, and we understand how disappointing it must have been to encounter these issues after six years of loyalty. Your concerns about the assembly of your vehicle and the pricing are valid, and we will be addressing them with our team to ensure we uphold our standards. Thank you for bringing this to our attention; your input is crucial for our continuous improvement. We hope to make things right for you in the future. Sincerely, The Holm Automotive Team of Salina

September 25, 2024

Everything was well done and I appreciate the professional staff.The service performed was explained throughly!! More

by LOJO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear that our team’s professionalism and clear communication made your experience a positive one. At Holm Automotive, we pride ourselves on being diligent and ensuring our customers fully understand the services we provide. Your satisfaction is our top priority, and we appreciate the opportunity to serve you. Sincerely, the Holm Automotive Team of Salina

September 19, 2024

They have treated me well for service work. Like the Saturday schedule option. Competitive price for service More

by nsaskowski56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Holm Buick GMC responded

We're so glad to hear that you've had a positive experience with our service department. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We're happy to offer convenient Saturday hours to accommodate your busy schedule. At Holm Automotive Center, we strive to provide competitive pricing and exceptional service on every visit. Thank you again for choosing Holm. We look forward to serving you in the future. Sincerely, Sincerely, the Holm Automotive Team of Salina

September 13, 2024

It was a great experience! Everyone is very knowledgeable and friendly. I would recommend Holm to others!! More

by KIMUNRUH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

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