Holm Buick GMC - Service Center

Holm Buick GMC responded

Thank you for your kind words! We're delighted to hear that you experienced good people and good service in a timely fashion. We're also glad you're happy that Holm GMC Buick moved to Salina. Providing efficient and friendly service is a top priority for us, and we're committed to upholding our core values of "Customer Care" and "Industrious" work. We appreciate your support and are pleased that you're satisfied with your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your fantastic feedback and the 5-star ratings across the board! We're thrilled to hear that our team, including Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges, consistently gets your vehicles in and out of the shop quickly and efficiently, with excellent repairs. We strive for transparency in our pricing, maintain high workmanship standards, communicate effectively, and prioritize timely service. We are determined to always provide excellent customer care. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Greetings Tom, Thank you for your 5-star review! We're delighted we could quickly address your tire issue and alignment needs, especially with your urgent trip to KC. We understand the importance of timely service and are glad Derek Duncan and Jesse Patrick were able to get you back on the road safely. We appreciate your recognition of our service, workmanship, speed, and communication. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We appreciate the opportunity to assist with your truck and apologize the service you received failed to meet your expectations. Thanks for taking time to reflect on your experience and speaking with our Service Manager Lucas Luchsinger to clarify your concerns. We will definitely use the opportunity to coach our team and better set expectations regarding future repairs of this nature. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you, Stingray8, for your 4-star review! We're glad to hear that things were great during your visit. We appreciate your encouragement to keep up the good work and your acknowledgment of our team's consistent performance. We will continue to strive for excellence. Sincerely, the Holm Buick GMC Team of Salina.

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear you consistently find our service and parts departments friendly and helpful. We appreciate your consideration and look forward to potentially assisting you and your wife with your next vehicle purchase. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback. We appreciate you acknowledging our team's courteous and polite service. We understand your frustration regarding the unresolved headlight and "Terms" notification issues. We regret that we were unable to fix these problems during your visit. We are determined to always improve our service and find solutions to any problems that may arise. We appreciate you bringing these concerns to our attention. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your excellent feedback! We're delighted to hear that Derek provided you with such professional and efficient service. We're proud of his commitment to incredible customer service and his ability to get you in and out quickly. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your wonderful feedback and for consistently choosing Holm for your service needs! We're thrilled to hear that you always receive great service and that our team is very nice. We appreciate your 5-star ratings for price transparency and communication, and your 4-star ratings for workmanship and service time. We're glad to know that Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges contribute to your positive experiences. We value your loyalty. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you find it easy to schedule appointments and appreciate our friendly personnel and great service. We strive to provide a convenient and positive experience for all our customers. Sincerely, the Holm Automotive Team of Salina.