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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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April 15, 2023

The staff was great! Very friendly and helpful. It was nice to just sit and have coffee while they worked on my car. More

by LYSNAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Smith
Apr 27, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! It's great to hear that our staff could provide you with both a friendly and helpful experience. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Sincerely, the Holm Automotive Team of Salina

April 04, 2023

Best dealership in the states! Very pleased that they approved my warranty repair! All the men here are good looking gentlemen, and greet you like your family. The workers m More

by Sherril Christy and Megan Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darion!!
Apr 27, 2023 -

Holm Buick GMC responded

Ladies, thank you for taking time to reflect on your experiences here at the store with Jamie Disney, Dorian, and the team. Your kind words of encouragement help us understand when we are getting things right and we appreciate all the feedback! Thank you for your patronage and safe travels this spring! Sincerely, the Holm Automotive Team of Salina

March 31, 2023

Great dealership in town! Excellent customer service and very knowledgeable technicians! Definitely worth the experience and will definitely bring my vehicle back for further More

by Mr.Alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Holm Buick GMC responded

Thank you for your kind words! We are so happy to hear that you had a great experience with our dealership. We pride ourselves on providing excellent customer service and we are always working to improve. We are glad that you found our technicians to be knowledgeable and helpful. We hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

March 29, 2023

Great service, very friendly staff and helpful. I will recommend to other people. Thanks !! Loyal customer More

by NANCYK.LOVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Holm Buick GMC responded

Nancy, nothing excites the team more than knowing their efforts are making a difference. Thanks you for recommending us to others, we sincerely appreciate the endorsement. Sincerely, the Holm Automotive Team of Salina

March 28, 2023

The professional help was appreciated. All personnel were friendly and the recall job was successfully accompludhed. More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny
Mar 31, 2023 -

Holm Buick GMC responded

Thank you for the awesome review Jennifer! Your satisfaction is important to us, so we want to sincerely thank you for choosing Holm Buick GMC and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

March 21, 2023

I came in to get an oil change and tire rotation. Staff were friendly and professional. Service was quick. More

by mandynestler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Holm Buick GMC responded

Thank you for the excellent review and sharing your thoughts with the online community! It's great to hear that you had a positive experience getting your oil change and tire rotation! Quick and efficient service is always appreciated, especially when it comes to routine maintenance tasks like these. It's also great to hear that the staff were friendly and professional, as good customer service can make all the difference in ensuring a pleasant experience. I hope that you continue to have positive experiences with this establishment in the future, and that your car is running smoothly after the maintenance! Sincerely, the Holm Automotive Team of Salina

March 17, 2023

My service advisor Mason was very professional and whoever fixed my car did a awesome job, its running great. And i appreciated the free loaner car. More

by hernandeznatalie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Holm Buick GMC responded

It's great to hear that your experience with your service advisor Mason was professional and that your car was fixed to your satisfaction. It's always reassuring to know that your vehicle is running smoothly after it has been serviced. Additionally, it's wonderful to hear that you found the free loaner car to be helpful during the service process. Thank you for sharing your positive feedback, and please don't hesitate to reach out if you need any further assistance in the future. Sincerely, the Holm Automotive Team of Salina

March 17, 2023

The experience at Holm Salina, Kansas was the best. I had a check engine light come on my 2007 Cadillac DTS. I tried some local mechanics, but they could not find the problem. I live about an hour from More

by mwpickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorian Alston
Mar 21, 2023 -

Holm Buick GMC responded

This is so fantastic to hear! It's great to know that our team in Salina, Kansas was able to provide such excellent service and resolve the issue with your car. It sounds like our consultants and technicians truly went above and beyond to ensure your satisfaction, and it's always a relief when car troubles can be fixed quickly and efficiently. Thanks for sharing your positive experience and recommendation! Stop for a cup of coffee on your next trip into town! Sincerely, the Holm Automotive Team of Salina

March 13, 2023

Everyone was kind and helpful. Unfortunately none of the credit cards machines were working so other arrangements had to be made for my payment. More

by WENDIA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian?
Mar 15, 2023 -

Holm Buick GMC responded

Thank you for the great review! We're glad to hear that our Dorian was kind and helpful during your visit. We apologize for any inconvenience caused by the credit card machines not working. We understand that this can be frustrating, and we appreciate your patience and working with us on an alternate form of payment. Kindly note this was a rare and unforeseen incident outside our control your assistance and kindness were generously appreciated. Please let us know if there is anything else we can do to assist you. - the Holm Buick GMC Team of Salina!

March 07, 2023

Very knowledgeable and very accommodating. I recommend them highly. They explained my problem in term that I could understand so I could select the right service. More

by wpburket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny
Mar 10, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! It's wonderful that our staff was able to help you understand the problem and communitcate the right service needed for your vehicle. We hope to see you again soon! -the Holm Automotive team of Salina

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