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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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June 08, 2023

The employees are quite friendly. They complete their work on your vehicle in a timely manner. And keep you informed of any possible problems that were found on inspection . More

by sjones9777
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience with Holm Buick GMC! Our team takes pride in providing exceptional customer service, and being friendly and approachable is a top priority for us. Additionally, we understand the importance of timely completion of work on your vehicle. We aim to minimize any inconvenience caused and ensure that repairs or maintenance are done efficiently without compromising on quality. Furthermore, keeping you informed about any possible problems found during inspection is part of our commitment to transparency. We want to provide you with all the information you need to make informed decisions about your vehicle's maintenance. Thank you once again for your positive review, and we truly appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Sincerely, the Holm Automotive Team of Salina

June 08, 2023

The service department staff across the board at Holm Buick GMC have provided excellent service and when my situation required extra attention or a quick turn-around have gone above and beyond multiple t More

by jenscheibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny, Trevor Daniels
Jun 12, 2023 -

Holm Buick GMC responded

Thank you for sharing your wonderful experience with the service department staff at Holm Buick GMC! We're thrilled to hear that you received excellent service from our team. At Holm Buick GMC, we strive to go above and beyond to meet the needs of our customers. We understand that some situations may require extra attention or a quick turnaround, and we're dedicated to providing exceptional service in those instances. It's fantastic to know that our staff has consistently exceeded your expectations and delivered the level of service you deserve. Your kind words mean a lot to us, and we truly appreciate your trust and loyalty. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to provide you with the same exceptional service you've come to expect from us. - Sincerely, the Holm Automotive Team of Salina

June 07, 2023

Good, friendly customer service! Everyone I worked with was very professional. Would definitely recommend Holm automotive! More

by CWALKERRHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny, Trevor Daniels
Jun 10, 2023 -

Holm Buick GMC responded

Thank you for leaving such a positive review of our customer service! We greatly appreciate your kind words and recommendation of Holm Automotive. Providing excellent customer service is a top priority for us, and we're thrilled to hear that our team members were friendly, professional, and helpful during your experience with us. We believe in delivering personalized and attentive service to all our customers, and it's rewarding to know that we met your expectations. We're grateful for your recommendation and trust in us. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you again for choosing Holm Buick GMC. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

June 07, 2023

A service center that actually CHECKED the vehicle out (alignment after getting tires) ... and came back and charged just the set up and checking time... but showed the report that alignment was not neede More

by DRNESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name.
Jun 10, 2023 -

Holm Buick GMC responded

Thank you for taking the time to leave such a positive review of Holm Buick GMC! We greatly appreciate your feedback and are thrilled to hear about your experience with our service center. We believe in providing honest and transparent service to our customers, and we're glad that we were able to demonstrate that during your visit. It's our responsibility to ensure that your vehicle receives the necessary care and attention it deserves. We take pride in thoroughly checking and assessing each vehicle to provide accurate and honest recommendations. We're pleased to hear that we were able to determine that an alignment was not needed in your case, and we only charged for the setup and checking time. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide exceptional service and support. Thank you once again for your kind words, and we hope to have the opportunity to serve you again in the future! - Sincerely, the Holm Automotive Team of Salina

June 06, 2023

Friendly staff. Clean and comfortable wait area. Have done business with them for awhile and no complaints. More

by BILLGRAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Jun 10, 2023 -

Holm Buick GMC responded

Thank you for taking the time to leave such a positive review of Holm Buick GMC! We greatly appreciate your continued support and loyalty as a valued customer. It's fantastic to hear that our staff has been friendly and accommodating during your visits. We strive to create a welcoming and comfortable environment for all our customers, and we're glad you found our wait area clean and comfortable. Thank you again for your kind words and for choosing to do business with us. We look forward to serving you for many more years to come. If you ever need any assistance or have any questions, please don't hesitate to reach out! - Sincerely, the Holm Automotive Team of Salina

June 01, 2023

Sensor did acclimate after awhile. Still making the other noise I had mentioned, non-emergent for now! More

by aeds93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny, Trevor Daniels
Jun 05, 2023 -

Holm Buick GMC responded

Thank you for the follow up on your service work. Your satisfaction is important to us, so we want to sincerely thank you for choosing Holm Buick GMC and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

May 30, 2023

Mason and Derek are the best guys to work with. They both are easy to approach and will work with anything you need. I’ll be coming back for my next service and tire rotation. More

by Seth White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Holm Buick GMC responded

Seth, thank you for sharing your wonderful experience with Mason and Derek! We're thrilled to hear that they provided excellent service and made the process easy and approachable for you. Customer satisfaction is our top priority, and we're glad to know that they went above and beyond to accommodate your needs. We appreciate your loyalty and trust in Holm Buick GMC for your next service and tire rotation. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

May 29, 2023

Service was great, everything went smooth. Service team was professional and I was worked in soon without an appointment. More

by Mason Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny, Trevor Daniels
Jun 02, 2023 -

Holm Buick GMC responded

Mason, thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you had a great service visit and that everything went smoothly for you. Our service team takes pride in providing professional and efficient service to our customers. We understand the value of your time, and we're glad that we were able to accommodate you without an appointment. If you have any further questions or need any assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

May 25, 2023

Easy scheduling, excellent friendly service, very fair pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly vis More

by bennauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
May 29, 2023 -

Holm Buick GMC responded

Nothing beats a positive endorsement from folks who know the car industry inside and out! Thanks for taking time to leave such a great review! Stop by anytime, even for just a cup coffee! Sincerely, the Holm Automotive Team of Salina

May 24, 2023

Scheduling service was fast, easy and courteous. The routine service was completed promptly. Additional services were offered, but there was no pressure to accept, which I appreciated. More

by davidjneuman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Holm Buick GMC responded

David, thank you for leaving a review about your recent service visit at Holm Buick GMC! We're pleased to hear that scheduling service with us was fast, easy, and courteous. We understand the importance of providing a convenient and hassle-free experience for our customers. We're glad that your routine service was completed promptly and to your satisfaction. Our goal is to provide efficient and high-quality service to ensure your vehicle is well-maintained. We also appreciate your feedback regarding the additional services offered. We strive to provide options and recommendations based on your vehicle's needs, but we never want our customers to feel pressured. It's great to know that you appreciated our approach in this regard. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina

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