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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews
Call Service Center (785) 823-6372

371 Reviews of Holm Buick GMC - Service Center

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July 17, 2023

Great service. Was able to get service the day I called. I will contact them again. More

by lkhuseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
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Jul 21, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a great experience with us. Providing prompt and efficient service is a priority at Holm Buick GMC, and we're glad that we could accommodate your needs by getting you in for service on the same day you called. Our team is dedicated to ensuring our customers' vehicles are well taken care of, and we're thrilled that we could assist you promptly. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and are here to help with anything you may need. Once again, thank you for choosing Holm Buick GMC for your service needs. Safe travels, and we'll be ready to assist you whenever you contact us again! - Sincerely, the Holm Automotive Team of Salina

July 17, 2023

Great people to work with for purchasing and servicing vehicles. My service was completed in a timely manner. More

by ERADER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Holm Buick GMC responded

Thank you for sharing your review of your service visit at Holm Buick GMC! We're delighted to hear that you had a positive experience with our team both for purchasing and servicing vehicles. At Holm Buick GMC, we strive to provide our customers with a seamless and enjoyable experience whether they're buying a new vehicle or getting their current one serviced. We're glad that our team members were great to work with and made your experience a pleasant one. Timely service is a priority for us, and we're thrilled that your service was completed promptly. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your vehicle needs. We truly appreciate your business and hope to continue serving you with the same level of excellence. Safe travels, and we look forward to assisting you again in the future! - Sincerely, the Holm Automotive Team of Salina

July 15, 2023

When I got home and read the bill. I saw that “customer was confused”. I DON’T THINK SO. My issue is still unresolved. I have a ticket open with OnStar. This lazy action from the tech More

by CRAIG.REED
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Daniels
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Jul 31, 2023 -

Holm Buick GMC responded

Greetings Craig and thank you for the honest review. We apologize for the choice of words chosen by the technician. It's our job to be vehicle experts and we obviously didn't succeed in craft or candor on this occasion. I understand your working with Lucas and GM to resolve the issue. In my testing today, I connected a brand new iPhone 14 to matching 2023 Sierra AT4 and found the Bluetooth connection meter only gave me 1 bar as well. The good news, it doesn't seem to affect performance as I travelled well over 60 feet from the vehicle without a break in audio. I imagine this will be a software revision by apple in near months as my Android phone did not have the same metering issues when using Android Auto. I hope my testing will save you a few steps an I will have Lucas report the issue to GM. - Sincerely, Jamie L. Hughes - IT Director - Holm Buick GMC

July 11, 2023

They mounted and balanced 4 tires and made it an easy transaction. Fast service and friendly staff. More

by MIDWAYTECH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Report | Print
Jul 13, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at Holm Buick GMC! We're thrilled to hear that we made your tire mounting and balancing transaction easy and hassle-free. Our team takes pride in providing fast service while ensuring customer satisfaction. We appreciate your kind words about our friendly staff, as we strive to create a welcoming environment for our customers. We're grateful for your business and the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your feedback, and we hope to see you again for any future automotive needs! - Sincerely, the Holm Automotive Team of Salina

July 05, 2023

Got in and out very quickly! I really appreciate that ! A lot of times it seems like forever to get in and out ! More

by KMOORE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Report | Print
Jul 07, 2023 -

Holm Buick GMC responded

Thanks for your patronage and great review! Trevor has been a huge help in keeping organization in the service lane which is helping speed things up tremendously. We appreciate the kind remarks and look forward to your next visit. For oil changes near me, look no further than Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

July 04, 2023

Service was fantastic always great work when come in. They got me fixed up with a tire issue I had no clue about when I came in for my service. Solid work always from them More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
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Jul 06, 2023 -

Holm Buick GMC responded

Thank you for taking the time to review your service visit at Holm Buick GMC! We're thrilled to hear that you had a fantastic experience and that our team provided you with great work. We take pride in our commitment to excellence and ensuring that your vehicle receives top-notch service. It's great to know that we were able to address and fix the tire issue you weren't even aware of during your visit. Our dedicated technicians are trained to identify and resolve any potential issues, providing you with peace of mind. Your satisfaction is our priority, and we greatly appreciate your trust in our dealership. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Buick GMC, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

June 30, 2023

Friendly and easy to get vehicle in for service. Nice waiting room with good Wi-Fi to work while waiting More

by beth_komarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels
Report | Print
Jul 03, 2023 -

Holm Buick GMC responded

Awesome review Beth and thanks for your patronage. Trevor Daniels will certainly appreciate you kind words and so will our IT Manager Jamie Hughes. We try to create an comfortable conducive atmosphere so your down time is minimized. All the best and safe travels! Sincerely, the Holm Automotive Team of Salina

June 28, 2023

At the Salina location on 6/27/2023 I went in to ask a question about my back-up camera for my Ford Taurus. I was greeted by Trevor and Derek. As I proceeded with my question as to why my back-up camera More

by kathglen1
Service Communication
Recommend Dealer
No
Employees Worked With
na
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Jul 03, 2023 -

Holm Buick GMC responded

We appreciate you taking time to reflect on your visit and speak with Service Manager Lucas Luchsinger in regards to your visit. We never want customer's to perceive our team as uncaring or unconcerned and we are sorry you were made to feel this way. This is a great opportunity for the team to reflect on both the seriousness of your concern and how they are perceived by customers. We assure no disrespect was intended and thank you again for scheduling to have the issue resolved. Sincerely, the Holm Automotive Team of Salina.

June 28, 2023

The service was great and everbody helpful and friendly. I would recommend Holm Motor to anyone. Ever experience has been great. More

by Robert Barta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels
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Jul 02, 2023 -

Holm Buick GMC responded

Robert, thank you for your wonderful review of your service visit at Holm Buick GMC! We're thrilled to hear that you had a great experience and found our staff to be helpful, friendly, and accommodating. Your recommendation means a lot to us, and we appreciate your kind words. We strive to provide exceptional service to all our customers, and we're glad that we have consistently met your expectations. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future and providing you with another great experience. - Sincerely, the Holm Automotive Team of Salina

June 28, 2023

The service was great however i wish it didn’t take so long overall exceptional More

by MARKELL.BATEMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Holm Buick GMC responded

We are very grateful for your business and really appreciate your account of such a positive experience at Holm Buick GMC. We will continue to work on growing efficiency and staffing and thank you for the polite and positive feedback! See you next time! Sincerely, the Holm Automotive Team of Salina

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