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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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September 14, 2023

Always a pleasure doing business with this dealership smiling faces and honest people always go out of their way to meet customer expectations More

by ROBERTWDIDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Holm Buick GMC responded

Thank you so much for your kind words! We're so glad to hear that you always have a positive experience doing business with our dealership. We strive to create a welcoming and informative environment for our customers, and we're happy to hear that our staff is able to provide you with the personal attention and service that you deserve. We also appreciate you mentioning that we go out of our way to meet customer expectations. That is something that we take very seriously, and we're always working to improve our processes and services. Sincerely, the Holm Automotive Team of Salina

September 13, 2023

Lucas was right there to greet and confirm my request for service. He then called when my vehicle was finished. The work was just fine. Thank you. More

by MOMNOLD
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Holm Buick GMC responded

Hi [reviewer name], Thank you so much for your positive review! We're so glad to hear that Lucas was able to greet you promptly and confirm your service request. We're also happy to hear that he kept you updated on the status of your vehicle, and that you were satisfied with the work that was done. Lucas is a valuable member of our team, and we're proud of the commitment he shows to our customers. He is always happy to go the extra mile to make sure that our customers have a positive experience at our dealership. We appreciate you taking the time to leave us a review, and we're so happy to have you as a customer. We hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

September 09, 2023

Made my appointment over the phone . ...got me in the next day! Fast & friendly service. More

by RonKJensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Holm Buick GMC responded

Thank you for sharing your experience with us regarding your recent service visit at Holm Buick GMC. We're delighted to hear that you had such a positive and efficient experience. Making your appointment over the phone and getting you in the next day reflects our commitment to providing convenient and prompt service. Fast and friendly service is what we strive for, and it's fantastic to know that you experienced just that. If you ever need assistance with your vehicle in the future or have any questions, please don't hesitate to reach out. We're here to help, and we appreciate your trust in Holm Buick GMC. Safe travels! - Sincerely, the Holm Automotive Team of Salina

September 02, 2023

Everyone at Holme was very friendly and helpful. They have also reached out after the sale to make sure we are still happy with our purchase, on my experience that is unusual. I would recommend them More

by JATKINSON1911
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles
Sep 09, 2023 -

Holm Buick GMC responded

Thank you for sharing your exceptional experience with us! We're delighted to hear that everyone at Holm Buick GMC was friendly and helpful during your service visit. We take great pride in providing top-notch customer service, and reaching out to ensure your continued satisfaction after the sale is indeed a special touch. Your recommendation means a lot to us, and we appreciate your trust and support. If you or anyone you know ever needs automotive assistance, please don't hesitate to reach out. We're here to help and serve you. Safe travels in your vehicle, and thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

August 26, 2023

New purchase no service work was done, detail work on my new truck was poor. More

by THOMASB.HART
Recommend Dealer
No
Employees Worked With
Nick Schissler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Holm Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with the best transparent and professional sales experience, so we are very disappointed to hear that yours was not up to par. Please allow me the opportunity to forward survey to our leadership team for review. We hope you will still take advantage of your two years complimentary maintenance and allow us the opportunity to serve your needs. Sincerely, the Holm Automotive Team of Salina.

August 25, 2023

Had an appointment and the vehicle was done on time. Had a nice clean waiting area. More

by JCHAVERKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Holm Buick GMC responded

Your satisfaction is important to us, so we are very pleased to hear everything met your expectations! We want to sincerely thank you for choosing Holm Buick GMC & we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

August 24, 2023

I had great service, just like every visit. Great work, excellent communication, and I always leave feeling like Holm really cares about me as a customer! More

by donb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Holm Buick GMC responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Salina.

August 18, 2023

Excellent service as always. Always punctual and polite. Happy with the service at the counter and shop. More

by GIN.CARMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Holm Buick GMC responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Salina.

August 16, 2023

I had a dead battery. The service department replaced it and had me back on the road in an hour. Sure, helped me out. thanks Mason. More

by LRHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Holm Buick GMC responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Salina.

August 15, 2023

Awesome work! I appreciate y’all for seeing me on such a short notice. Thank y’all for getting me right👍🏾 More

by DOUCETDEAVONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Daniels, Alan Baier
Aug 28, 2023 -

Holm Buick GMC responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Salina.

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