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Holm Buick GMC - Service Center

Salina, KS

4.7
371 Reviews

371 Reviews of Holm Buick GMC - Service Center

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November 02, 2023

Already wrote review! Asking for another review is time and overkill on my part. Please and thank you. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theron was awesome!
Nov 07, 2023 -

Holm Buick GMC responded

Thank you Jennifer for your business and candid feedback. We send requests for reviews with every visit and some of it is automated. Improving a business is a never ending challenge and we always want you to have the opportunity to express greatness or concerns with ease. We apologize for the duplicate request and are very grateful for the reviews. Sincerely, the Holm Automotive Team of Salina

November 01, 2023

They are working with me to find what I am looking for and have been very helpful with info on SUV that I drove More

by Brock4276
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
Nov 07, 2023 -

Holm Buick GMC responded

Thanks for taking time to share your recent shopping experience and ordering a new 2024 GMC Terrain! We are excited for you and look forward to it's arrival! Thanks for continuing to be such great customers, we appreciate the return business! Sincerely, the Holm Automotive Team of Salina

October 26, 2023

Mason Bettles did an amazing job helping me though the entire process. As well as the multi-point inspection for bringing additional issues to my attention before they progressed. More

by cameronpreble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Holm Buick GMC responded

Thank you so much for your kind words about Mason Bettles! We're so glad to hear that he was able to help you through the entire process and bring additional issues to your attention before they progressed. Mason is a valuable member of our team, and we're proud to have him on board. He is always willing to go the extra mile for our customers, and he is always looking for ways to improve their experience. We appreciate your business, and we hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

October 24, 2023

The staff at this dealership are always the most friendly and professional; they are great to work with More

by tbiester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Holm Buick GMC responded

Tbiester, we're happy you found our staff to be so supportive during your experience here at Holm Buick GMC Service Center. We hope to see you soon! Sincerely, the Holm Buick GMC team of Salina

Oct 26, 2023 -

Holm Buick GMC responded

Thanks for letting Derek and the service staff know they are doing a great job. We appreciate your return patronage and continued support! Sincerely, the Holm Buick GMC team of Salina

October 21, 2023

Everything went smooth, excellent experience . Mason was professional att his job and very helpful. Thank you More

by MRYAN0047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Holm Buick GMC responded

Thanks for the great review and strong support of Mason. He will be very pleased when he sees your review. Safe travels - Sincerely the Holm Automotive Team of Salina.

October 17, 2023

Very efficient, helpful and kind. I would trade my vehicle in there and use them again. More

by BRITTANY.HUSEREAU
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin -finance
Oct 18, 2023 -

Holm Buick GMC responded

We are so glad to hear that you had such a positive experience at our dealership! It's important to us that our customers feel valued and respected, and it sounds like our staff did a great job of that. We appreciate your business and are grateful for your kind words. We hope that you will continue to choose us for your automotive needs, and we look forward to seeing you again soon! Sincerely, the Holm Automotive Team of Salina

October 17, 2023

They took care of my oil change and the other request I had and were very polite and informative when I went to pick up my car. More

by KAREN_WEST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Holm Buick GMC responded

Thank you for your kind words about Lucas Luchsinger, Derek Duncan, and Mason Bettles. We're so glad to hear that you had a positive experience with them and that they were able to take good care of your vehicle. We hope to see you soon! Sincerely, the Holm Automotive Team of Salina

October 05, 2023

Jamie and Derek were outstanding to deal with! They were quick to confirm our warranty work on our truck and get it taken care of quickly. I have yet to have a dealership with the customer servi More

by ROXANNEPETERSON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Holm Buick GMC responded

Thank you so much for taking the time to share your fantastic experience with Jamie and Derek at Holm Buick GMC! We're thrilled to hear that they provided outstanding customer service during your service visit. We understand the importance of quick and efficient service, especially when it comes to warranty work, and it's great to know that Jamie and Derek were able to confirm and take care of your truck promptly. At Holm Buick GMC, we strive to provide the best customer service in the industry, and it's wonderful to hear that your experience with us has been exceptional. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again when the need arises. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

September 28, 2023

Always a good experience taking my car in for my oil change. I was able to get in quick and they worked around my chaotic schedule. More

by JENNY.FORRESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Holm Buick GMC responded

Jenny, we're delighted to hear that you had another excellent experience during your recent service visit at Holm Buick GMC! Providing convenience and flexibility to our valued customers is a top priority for us, and we're thrilled that we could accommodate your busy schedule. It's fantastic to know that you were able to get in quickly for your oil change, ensuring your vehicle remains in top-notch condition. We truly appreciate your continued trust in our service department and look forward to serving you again in the future. If you ever have any questions or need assistance with anything automotive-related, please don't hesitate to reach out. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

September 23, 2023

Can’t rate Lucas. Don’t remember a Lucas. Experience was awesome! 👍🏻👍🏻 would go back. More

by MUJUCWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bettles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles
Oct 17, 2023 -

Holm Buick GMC responded

The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina

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