Holm Buick GMC - Service Center

Holm Buick GMC responded

Sounds like you had a fantastic experience at Holm Automotive! We appreciate you highlighting our core values of being friendly, fast, and fair. That's exactly what we strive for at our dealership. It's great to hear that Lucas Luchsinger and Derek Duncan provided you with a pressure-free environment and helped you with your needs effectively. We'll be sure to share your kind words with them! Thank you for choosing Holm Automotive. We look forward to seeing you again soon! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the stellar review! We're thrilled you received great service even with a busy dealership. Our team is determined to keep things efficient, and your feedback on the wait time means a lot. We're glad we got you back on the road quickly! See you again soon Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the fantastic review! We're delighted to hear you had a courteous experience with our service department, especially the thoughtful touch of having the snow scraped off your car. That's exactly the kind of customer care we strive for at Holm Automotive. We appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Mason Bettles for their efforts. We'll be sure to share your kind words with them! Thank you again for choosing Holm Automotive for your service needs. We look forward to welcoming you back soon! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're delighted you had a positive experience at Holm Automotive! It's fantastic to hear that Lucas in the service department made you feel valued and that the mechanics delivered quality work on your vehicle. Your satisfaction with Lucas speaks volumes about his commitment to customer care, a core value we prioritize. We'll be sure to share your kind words with him! Thank you for recognizing the skill and dedication of our mechanics as well. We understand how important your vehicle is to you, and we take pride in offering reliable and efficient service. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Our sincerest apologies for the misinformation and poor communication on your service work. Having taken the time to call ahead and confirm is a blessing we not often afforded and it's embarrassing that we dropped the ball completely even with that opportunity to communicate in advance. We never want a customer to be put in this position and again apologize. Lucas Luchsinger our Service Manager at this facility will be reaching out to correct the situation. Thank you! Sincerely, Holm Automotive Team of Salina

Holm Buick GMC responded

Your consistent satisfaction makes our day! We're thrilled to hear you've enjoyed positive experiences each time you visit Holm Automotive. Building trust and exceeding expectations are fundamental to our core values, and your feedback lets us know we're delivering on that promise. Come back and visit us anytime – we're always here to provide exceptional service for you and your vehicle! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Your kind words about our punctuality and efficiency make our day! We understand your time is valuable, and our service department takes pride in respecting that by being ready for you and completing your routine service quickly and professionally. We appreciate your feedback and hope to see you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Your feedback makes our day! Knowing our team is accommodating and efficient truly motivates us. We understand your time is valuable, and it's our mission to work seamlessly and quickly while providing a positive experience. Thank you for trusting Holm Automotive – we promise to keep exceeding expectations! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Joan, thank you for taking the time to share your positive experience with Holm Buick GMC! We're delighted to hear that Derek provided great service and that your overall Holm experience was excellent. It's fantastic that you were able to get in as scheduled and efficiently complete your service in about an hour. If there's anything specific about Derek or your visit that stood out to you, we'd love to hear more. We appreciate your feedback and look forward to providing you with exceptional service in the future. Safe travels, and thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We understand and we feel you did enough by just coming in! Thank you for being our customer, we look forward to serving all your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.