Holm Buick GMC - Service Center

Holm Buick GMC responded

We're delighted to hear about Derek's exceptional service and his assistance during your travels. We understand the stress of vehicle trouble while away from home, and we're proud that Derek exemplified our core values of Customer Care and Concern for Others by going the extra mile to help you. His willingness to assist reflects our mission to build meaningful relationships based on Trust, Fairness, Value, and Quality. We will be sure to share your kind words with Derek. Thank you for sharing your experience. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear you found the scheduling and drop-off process easy and that we were able to complete the work the same day. Streamlining these processes and providing efficient service is a priority for us and reflects our Industriousness and commitment to Customer Care. We strive to make every interaction with Holm Automotive as convenient as possible. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're so glad we could assist you during your time of need. We understand how stressful vehicle trouble can be, especially when traveling. Providing prompt and efficient service, as we did with your fuel system issue, reflects our Industriousness and Determination to help our clients get back on the road as quickly as possible. This also aligns with our Customer Care value, as we strive to provide exemplary service every minute of every day. We appreciate your recognition of our outstanding customer service. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're glad to hear you appreciated the service department's efficiency. Providing timely service is a key aspect of our Industriousness and reflects our commitment to Customer Care. We understand your time is valuable, and we strive to complete services as quickly as possible without compromising quality. Thank you for your feedback. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your wonderful feedback and recommendation! We're thrilled to hear you consistently have great service experiences with us. Our team strives to provide polite and efficient service, reflecting our commitment to Customer Care. We value your loyalty and appreciate you choosing Holm Automotive for your service needs. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your kind words and recommendation! We appreciate you recognizing our staff's consistent kindness, consideration, and professionalism. These qualities are a direct reflection of our core values, particularly Customer Care and Professional Growth. We strive to provide exemplary service and create a positive experience for every customer. We're so grateful for your support and referrals. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center for your service needs. We are delighted to hear that you found our staff friendly and helpful. We value open communication with our customers and appreciate you acknowledging the importance of the check-in process. We strive to provide excellent customer service that aligns with our core value of Customer Care. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for such a wonderful recommendation Steve! We truly appreciate your kind words and are honored that you consider us one of the best dealerships you've worked with. This reflects our core value of excellence and our determination to set the standard for the automotive industry. We strive to provide the best possible experience for every customer, and we’re thrilled to hear we’ve met your expectations. We appreciate your business and your willingness to recommend us. Sincerely, the Holm Automotive Team of Salina