Holm Buick GMC

Waited about 10 minutes for someone to even acknowledge me, new employee standing around talking to others instead until someone came out and scolded her for not approaching/helping me. Oil change takes lo me, new employee standing around talking to others instead until someone came out and scolded her for not approaching/helping me. Oil change takes longer each time I am in, times given when asking for update not accurate. Previously was alerted to needing new wipers, agreed and this time requested them per that information, but they said they were fine and conflicting with previous visit. They are not working well and should have been changed, makes one wonder what else is missed and do not understand why request was ignored. Service attendant that did finally help me was very friendly, do not fault her so gave her 5 stars, other is not listed and unsure of name. Will come again as it is the only GMC dealer in Salina, but hope things get better... More

Jamie Disney did an excellent job answering all of our questions and was very friendly. She made the car buying experience a smooth process and was quick to address any concerns. Thanks Jamie! questions and was very friendly. She made the car buying experience a smooth process and was quick to address any concerns. Thanks Jamie! More

Quick easy followed custom instructions on what I wanted done. Explaining the point checks and what they found. Friendly staff. Vehicle left clean. Smiles while talking. done. Explaining the point checks and what they found. Friendly staff. Vehicle left clean. Smiles while talking. More

Thank you, Staton Diehl, and all of the awesome people at Holm Buick GMC of Salina, KS. It all began with Staton, who was friendly, knowledgeable, and 100% committed to our customer satisfaction. Jededia Holm Buick GMC of Salina, KS. It all began with Staton, who was friendly, knowledgeable, and 100% committed to our customer satisfaction. Jedediah Smith, in the Finance Dept. was also fantastic - he got us the deal we wanted! Tim Tribble did an excellent job explaining buttons and bells! Everybody we met, from Tim Holm and in each department, was incredible! When we pulled into the lot and saw the "Reserved for Joyce" sign in our freshly detailed new Buick Encore GX, she was on top of the world! Thank you, thank you!!! More

Great team and they worked with me well, very polite and helpful will highly recommend for any one thats looking to buy new or used at this time helpful will highly recommend for any one thats looking to buy new or used at this time More

Tim did a great job! Was extremely pleasant to work with! He made sure I was happy with my car and sale before moving on to the next appointment. He made sure I was happy with my car and sale before moving on to the next appointment. More

Requested no cabin filter replacement. I do those. They called my wife to recommend it and she okayed it, not knowing my wishes. No big issue, but I specifically asked that it not be replaced! called my wife to recommend it and she okayed it, not knowing my wishes. No big issue, but I specifically asked that it not be replaced! More

Overall the service department does well. This particular experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting an experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting and out of the car which was causing the cushion to wear and the driver's weight was being supported with the plastic shroud causing it to break. The cost to replace all necessary parts of approximately $750. Frustrated that we're going to have to continue replacing this part if we don't have the seat cushion replaced with a higher density foam. It's unfortunate that GMC is have this issue with other model vehicles and you think there'd be a fix for it. My 2011 Ford F-150 seat cushion is compressed but doesn't affect any of the plastic shrouding around the base of the seat. My personal opinion is the quality of the parts that GMC uses. We've decided to go ahead and move forward to having the parts replaced because we really have no other choice. This will affect our future decisions on purchasing any GMC vehicles. More

this is the second car we have bought from Holm's Motor and have been more than happy with everyone we have talked with during the sale. Gavin and Cedric was so helpful as usual :) Love my new Terrain! and have been more than happy with everyone we have talked with during the sale. Gavin and Cedric was so helpful as usual :) Love my new Terrain! More

The staff and salesmen were very friendly and responsive! They all had a great sense of humor. Gavin was always quick to get questions answered and took really good care of us. They all had a great sense of humor. Gavin was always quick to get questions answered and took really good care of us. More