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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,671 Reviews

3,671 Reviews of Holm Automotive Center Inc - Service Center

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December 30, 2023

Friendly with a smile. Listened to any concerns that I had. Assisted me with a Bluetooth device and connected to my vehicle. More

by JLHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Baier
Jan 09, 2024 -

Holm Automotive Center Inc responded

Thank you for sharing your feedback! It warms our hearts to know that Alan took the time to listen to your concerns and offer personalized assistance with the Bluetooth connection. His dedication to Trustworthy service and Professional Growth shines through in every interaction. See you next time! Sincerely, the Holm Automotive Team of Abilene.

December 29, 2023

Best service I ever received, can rate them higher, Chuck Loader, and Rick Angel were Great to deal with. Have received great service, sales people have always been great. Wouldn’t go anywhere else. My picku More

by landmanrj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel
Jan 09, 2024 -

Holm Automotive Center Inc responded

Your review warms our hearts! From receiving the best service ever to Chuck and Rick's outstanding work, everything you've shared resonates with our core values. We take pride in our Industrious technicians who deliver expert repairs like the ones you experienced. The detailing is just our way of saying "thank you" for trusting us with your vehicle. Rest assured, your satisfaction is our priority, and we're always here for you. Come back and visit us anytime! Sincerely, the Holm Automotive Team of Abilene.

December 28, 2023

Satisfied Customer! The customer service was phenomenal and the same can be said for their repair work. I was very impressed with Chuck’s professionalism. He kept me inf More

by jandihoulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayla Robison
Jan 09, 2024 -

Holm Automotive Center Inc responded

Your satisfaction is our greatest reward! Hearing that you were impressed with Chuck's professionalism and the overall customer service warms our hearts. We have a dedicated team that works together seamlessly to ensure expert repairs and a smooth experience, and your feedback confirms we're succeeding. Thank you for choosing Holm Automotive and for spreading the word – your recommendation speaks volumes! Sincerely, the Holm Automotive Team of Abilene.

December 27, 2023

Very clean waiting area. Friendly staff. Everyone was smiling. Was greeted with a smile upon entering. More

by LisaRose84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Holm Automotive Center Inc responded

We're thrilled to hear about your experience at Holm Automotive! Creating a clean and welcoming environment is top priority for us, and your feedback about the friendly staff and smiles all around confirms we're achieving that. Greeting every customer with a smile is a cornerstone of our Customer Care initiative, and it warms our hearts to know it made a positive impact on your visit. Thank you for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

December 26, 2023

They got my truck in quickly and were able to fix everything that needed done. They kept me updated along the way too! More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jamison, Jason Jamison, Shayla Robison
Jan 09, 2024 -

Holm Automotive Center Inc responded

We're glad we could get your truck in quickly and fix everything right the first time! Prompt service and accurate repairs are always top priorities for us. Keeping you updated throughout the process is part of our commitment to Transparency and Trustworthiness. It's fantastic to hear we achieved that for you. Thanks for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

December 17, 2023

Don’t know who that is. But adapter was stolen from my car while they had it More

by jeanielhiggins
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Avers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Holm Automotive Center Inc responded

I understand your frustration and apologize for the adapter presumed missing from your car while it was in our care. This is a serious matter and we'll ensure it's investigated thoroughly. Thank you for working with our team to resolve the issue. If you happen to locate the missing adapter in the meantime kindly let us know. Kindest Regards - Holm Automotive Center Team

December 13, 2023

They did a great job and got me back on the road quickly. Can’t beat the price either. More

by RedGold66502
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Holm Automotive was able to provide great service and get you back on the road quickly. Our team is committed to delivering efficient and reliable service to all our customers, and it's rewarding to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your business and look forward to serving you again in the future. Safe travels, and thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

December 13, 2023

Great service fast as they could be considering how many people were there friendly Long wait time but pleasant considering circumstances More

by timberhawk
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
Dec 15, 2023 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your feedback about your recent service visit at Holm Automotive. We appreciate your understanding and patience regarding the wait time, especially considering the number of people at the time of your visit. We're pleased to hear that despite the wait, our team provided great service and maintained a friendly atmosphere. Your satisfaction is important to us, and we're constantly working to improve our processes to minimize wait times and enhance the overall customer experience. Thank you for choosing Holm Automotive for your service needs. We look forward to the opportunity to serve you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

December 13, 2023

They were able to get the truck in for the next day. Got it done on time and explained everything that was needing repaired! More

by Steffy17
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Dec 15, 2023 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with Holm Automotive! It's great to know that the service was completed on time, and that our team took the time to explain all the necessary repairs. Clear communication and timely service are priorities for us, and we appreciate your feedback confirming that we met these expectations. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you again for choosing Holm Automotive for your service needs. We look forward to serving you again and ensuring your vehicle stays in excellent condition. Safe travels! - Sincerely, the Holm Automotive Team of Abilene.

December 13, 2023

Very friendly and easy to work with. Quick to get the vehicle in and to complete the service. More

by Raider88
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Avers
Dec 15, 2023 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our team at Holm Automotive to be very friendly and easy to work with. Our commitment is to provide efficient and hassle-free service, and we're glad to hear that we could promptly get your vehicle in and complete the service to your satisfaction. If there's anything else we can do to enhance your experience or if you have any specific feedback you'd like to share, please don't hesitate to reach out. We appreciate your trust in Holm Automotive, and we look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.

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