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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,664 Reviews

3,666 Reviews of Holm Automotive Center Inc - Service Center

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November 02, 2024

Chuck was extremely helpful when it came to servicing my equinox and purchasing new tires. He even assisted me with completing the rebate for my tires. More

by katiefaulkner1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words about Chuck! We're glad to hear that he was helpful and went the extra mile to assist you with your tire purchase and rebate. Our team is committed to providing exceptional customer service. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

November 01, 2024

Josh and the rest of the service department goes out of their way to make sure you and your vehicle is taken care of. They call before they charge you. I feel safe leaving my car in their hands. Josh is v More

by hblazin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words about Josh and the service department! We're thrilled to hear that you feel confident leaving your vehicle in our care. Our team is dedicated to providing excellent customer service and ensuring your complete satisfaction. We appreciate your trust and look forward to continuing to serve you. Sincerely, The Holm Automotive Team of Abilene

October 31, 2024

They need to make sure the used car they are selling are in good condition with no recalls on them that haven't been taken care of not happy at all with the car sold to me More

by Cjpiersee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for bringing this to our attention. We apologize for any inconvenience or dissatisfaction you've experienced with your recent purchase. Please know that we take such matters very seriously. We strive to ensure that all our vehicles are in good condition and have addressed any recalls. We would like to address your concerns directly. Please reach out to our service department to discuss the specific issues you're experiencing with your vehicle. We'll work diligently to resolve the problem and restore your trust in Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

October 31, 2024

Friendly, knowledgeable, trustworthy, and fixed my car problem the first time. I continually recommend them. More

by sgaston1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're thrilled to hear that you were satisfied with our service. Our team is committed to providing excellent customer service, and we appreciate your trust and recommendation. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

October 31, 2024

Holm Auto hit it out of the park again. Chuck helped with my car issue and is always pleasant to work with. More

by kgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words about Chuck! We're thrilled to hear that he was able to assist you efficiently and pleasantly. Our team is committed to providing excellent customer service and timely repairs. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 30, 2024

Top notch as always. I always trust these guys with my vehicles. I live in Salina, but would drive to Abilene every time for this service quality. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kit Veal
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you, Todd, for your continued loyalty and kind words! We're thrilled to hear that you're willing to drive from Salina to Abilene for our service. Our team is dedicated to providing top-notch service and earning your trust. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

They always bring me a loaner car if I can’t make it to them and then bring back my car the next day. No other dealership will go out of their way and do that. Make sure you talk to Jamie in the shop! More

by Lorafost1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

That's fantastic service! We're glad to hear that we were able to accommodate your needs by providing a loaner car. Our team strives to go the extra mile for our customers. Thank you for your kind words about Jamie. We're fortunate to have such dedicated employees. Thank you for choosing Holm Automotive Center. We look forward to serving you again! Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

Replaced my windshield and when I got it back it was full of small shards of glass, no one took the blame and they did nothing to help clean it out. Bad customer service care! More

by Ak
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Owen Krueger
Nov 09, 2024 -

Holm Automotive Center Inc responded

We apologize for the inconvenience and dissatisfaction with the windshield replacement. We understand how frustrating it must be to find your vehicle in that condition. We take customer satisfaction seriously and will use your feedback to improve our processes. Please reach out to team if there is further concerns or an opportunity to remedy our error. Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

The guys were professional and efficient. It didn't take long to get the new tires, and they let me know when the work was done. More

by SARAH J. GEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you, Sarah, for your kind words! We're glad to hear that our team was professional and efficient in getting your new tires installed. Our goal is to provide excellent customer service and timely repairs. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

October 29, 2024

Chuck takes very good care of my car. He is trustworthy and professional. I will always call Holms service department for my vehicle needs. More

by Leanndanner91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Holm Automotive Center Inc responded

Thank you for your kind words about Chuck! We're thrilled to hear that you trust him and our service department to take care of your vehicle. Your satisfaction is our top priority, and we're committed to providing the best possible service. We appreciate your continued business and look forward to serving you in the future. Sincerely, The Holm Automotive Team of Abilene

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